Switchboard Operator 40D

Care New England Health System; Rhode Island; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Telecommunications Operator to manage calls and provide patient information. The ideal candidate will have strong interpersonal skills, a clear voice, and the ability to work in noisy environments. This role is essential for efficient hospital communication.

Qualifications

• Experience with telephone switchboard equipment is desirable.
• Ability to perform duties in noisy environments with frequent interruptions.

Responsibilities

• Handle telecommunications services efficiently and courteously.
• Answer calls and maintain switchboard equipment.
• Provide paging/beeper services and back-up for Info Desk Receptionist.

Skills

Interpersonal Skills

Fluency in English

Education

High School Diploma or Equivalent

Job description

Job Summary: The Telecommunications Operator provides efficient and courteous handling of telecommunications services in the hospital, including answering calls, maintaining and operating switchboard equipment, and dispensing patient information. The role also involves providing paging/beeper services and serving as a back-up for the Info Desk Receptionist.

Qualifications: High school diploma or equivalent required. Experience with telephone switchboard equipment is desirable. Must have a good memory, a clear and well-modulated voice, strong interpersonal skills, and fluency in English. Ability to perform duties in noisy environments with frequent interruptions is essential.

About Care New England Health System: Care New England and its member institutions, including Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, are trusted organizations advancing medical research, attracting top specialists, and offering innovative health programs to engage communities.

Legal and Ethical Statements:

• Americans with Disabilities Act Statement: Applicants and incumbents with disabilities must be able to perform essential job functions, with or without reasonable accommodations, as determined on a case-by-case basis.
• EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Ethics Statement: Employees are expected to conduct themselves in accordance with the organization's ethical standards, including adherence to hospital policies, mission, vision, and values.

Internal Posting Period: 5/14 - 5/23/2025