Switchboard Operator 40D

Care New England Health System; Providence (RI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Telecommunications Operator to manage telecommunications services efficiently. The role involves answering calls, operating switchboard equipment, and providing patient information. Ideal candidates should have strong interpersonal skills and be fluent in English, with a high school diploma.

Qualifications

• Experience with telephone switchboard equipment desirable.

Responsibilities

• Provide efficient handling of telecommunications services.
• Answer calls and maintain switchboard equipment.
• Dispense patient information and provide paging services.

Skills

Interpersonal Skills

Fluency in English

Memory

Education

High School Graduate

Job description

Job Summary:

The Telecommunications Operator provides efficient and courteous handling of telecommunications services in the hospital, including answering calls, maintaining and operating switchboard equipment, and dispensing patient information. Provides paging/beeper services, and serves as back-up for the Info Desk Receptionist.

Specifications:

1. High school graduate or equivalent.
2. Experience working with telephone switchboard equipment desirable.
3. Must possess a good memory, a clear, well-modulated voice, strong interpersonal skills, and be fluent in English.
4. Ability to perform job duties in a noisy environment with frequent interruptions.

Organization Overview:

Care New England Health System (CNE) and its member institutions, including Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, are dedicated to advancing medical research, attracting top specialists, and providing innovative healthcare services.

Additional Statements:

• Americans with Disability Act Statement: Applicants and employees who become disabled must be able to perform essential job functions, with or without reasonable accommodations, as determined by the organization.
• EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Ethics Statement: Employees are expected to conduct themselves in accordance with the organization's ethical standards, including hospital policies, mission, vision, and values.

WIH Internal Posting Period: 5/14 - 5/23/2025