Switchboard Operator

Trinity Health; Jamaica (GA); On-site; USD 25,000 - 32,000; Part time

Job summary

Trinity Health in the United States is seeking a Switchboard Operator for a part-time day shift to provide telephone and general information services, operate the switchboard, and direct calls as needed.

The role requires a high school diploma, prior switchboard experience is desirable, and strong communication and customer service skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Previous switchboard experience is desirable but not required.
• Demonstrated competency in hospital communication systems.

Responsibilities

• Operate the switchboard and direct all incoming and internal calls.
• Provide telephone and general information services and paging as needed.
• Assist in achieving hospital division goals through this role.

Skills

Communication skills

Crisis management

Customer service

Education

High School Diploma

Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

Part Time Day shift: 20 hours weekly

POSITION TITLE:

Switchboard Operator -Part Time Day

POSITION SUMMARY:

Provides telephone and general information services. Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required. Performs other duties as assigned to assist in achieving overall division and hospital goals.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent. Previous experience operating switchboards highly desirable, but not required.

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Demonstrated competency in the operation of the hospitals communication system. Crisis control intervention skills. Excellent communication and customer service skills.

WORK ENVIRONMENT AND HAZARDS:

Office setting. Exposure Class II.

PHYSICAL DEMANDS:

Sedentary work: prolonged sitting.

WORK CONTACT GROUP:

All services, medical staff, patients, visitors, contractors and vendors.

SUPERVISED BY:

Coordinator of Services or Manager

Pay Range:

$18.50 - $23.40

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.