Switchboard Operator

Trinity Health; United States; On-site; USD 25,000 - 32,000; Part time

Job summary

Trinity Health is seeking a Switchboard Operator for a part-time day shift. You will operate the hospital switchboard, directing all incoming and internal calls and providing telephone information services.

Effective communication and strong customer service skills are essential. Prior switchboard experience is desirable but not required, and participation in ongoing training is expected.

Qualifications

• High school graduate or equivalent.
• Previous experience operating switchboards highly desirable, but not required.
• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

Responsibilities

• Operates the switchboard and directs all incoming and internal calls.
• Provides telephone and general information services.
• Paging services as required and performs other duties as assigned to support hospital goals.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

Part Time Day shift: 20 hours weekly

POSITION TITLE:** Switchboard Operator -Part Time Day**

POSITION SUMMARY:

Provides telephone and general information services. Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required. Performs other duties as assigned to assist in achieving overall division and hospital goals.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent. Previous experience operating switchboards highly desirable, but not required.

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Demonstrated competency in the operation of the hospitals communication system. Crisis control intervention skills. Excellent communication and customer service skills.

WORK ENVIRONMENT AND HAZARDS:

Office setting. Exposure Class II.

PHYSICAL DEMANDS:

Sedentary work: prolonged sitting.

WORK CONTACT GROUP:

All services, medical staff, patients, visitors, contractors and vendors.

SUPERVISED BY:

Coordinator of Services or Manager

Pay Range: $18.50 - $23.40

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.