Switchboard Operator Full Time Flex Job ID: 1714046

North Shore Medical Center; Colonial Acres Mobile Home Park (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

North Shore Medical Center in Florida seeks a full-time switchboard operator to handle a day/night shift mix. This role is essential for maintaining clear communication across the facility and ensuring timely relay of information.

You will manage calls, update the directory, issue emergency announcements, and operate paging and beeper systems, while upholding professionalism and composure under pressure.

Qualifications

• High School Diploma or equivalent.
• 1–3 years switchboard operation experience.
• Must pass background and drug screenings.

Responsibilities

• Receives and relays incoming and outgoing telephone calls.
• Enters facility directory information into the computer database.
• Makes general emergency announcements over the PA system.
• Operates the switchboard in a kind and courteous manner.
• Handles the facility paging system and beeper system.

Skills

Switchboard operations

Education

High School Diploma or equivalent

Job description

We are North Shore Medical Center.

Full Time position- Flex position. This position will be a combination of day and night.

Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision.

We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
• Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance (bonuses only apply for Full Time).
• Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance.

Position Summary

Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Enters facility directory information into the computer database. Makes general emergency announcements over the facility's PA system. Handles the facility paging system and the beeper system.

To operate the switchboard in a kind and courteous way & in a timely manner.

Take messages and deliver to proper place as quickly as possible

Understand all emergency procedures including codes, Fire drills, Disaster Drill, Bomb Threats & Infant Abduction Drills.

Must be able to retain composure in stressful situations

To handle all in-coming & out going calls in a timely Manner.

Know how to use the flash system & how to put out pages and digital and voice messages on Pagers

Know all emergency Procedures & who to call.

Know where to look for information

Help at whatever task is assigned to you at the board.

Take orders from your Supervisor and report to her any information for which she is responsible.

EDUCATION/EXPERIENCE

High School Diploma or equivalent

Minimum 1-3 year's switchboard operation experience required

Must be able to pass Background and Drug Test screenings.