Swiss CNC Field Service Technician – CNC Machine Tools

Software Placement Group; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Software Placement Group in Minneapolis, MN is seeking a Swiss CNC Field Service Technician to support customers across Minnesota and surrounding regions. You will be the on-site technical expert, keeping CNC machine tools running at peak performance and providing repair, maintenance, and installation support.

Travel to customer sites, perform preventive maintenance, diagnose issues, and document service reports while staying current on new technologies and product updates through ongoing

Qualifications

• High School Diploma or GED required from a technical school.
• 2+ years of hands-on CNC repair experience.
• Proficiency with precision measuring tools and micrometers.
• Experience with rotating machinery and spindles.
• Understanding of CNC controls and basic electrical/pneumatic/hydraulic schematics.
• Strong troubleshooting with attention to detail.
• Ability to read technical drawings and schematics.
• Proficient with Microsoft Office and business software.
• Valid driver's license and up to 100% travel.
• Professional interaction under pressure.

Responsibilities

• Travel to customer sites throughout MN to install, troubleshoot, repair, and maintain CNC machine tools and related equipment.
• Perform preventive maintenance and identify opportunities for performance improvements.
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
• Utilize manuals and vendor support to troubleshoot complex problems.
• Communicate equipment status and recommendations to customers clearly.
• Complete service and installation reports accurately and promptly.
• Maintain professionalism and high technical standards with customers.

Skills

CNC repair

Field service

Electrical schematics

Dial indicators

Travel 100%

Education

High School Diploma or GED

Technical school diploma

Tools

CNC controls

Job description

Location: Minneapolis, MN | Schedule: Full-time, field-based with extensive travel

Overview

An established CNC machine tool builder is seeking a Swiss CNC Field Service Technician to support customers throughout Minnesota and the surrounding region. In this role, you will be the technical expert on-site, keeping CNC machine tools running at peak performance and ensuring customers receive expert repair, maintenance, and installation support.

What you'll do

• Travel to customer sites throughout MN and the surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment
• Perform preventive maintenance and identify opportunities for performance improvement
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems
• Clearly communicate equipment status, repairs, and recommendations to customers
• Accurately complete and submit service and installation reports
• Ensure customer commitments are met with a high standard of professionalism and technical excellence
• Build and maintain positive relationships with vendors, suppliers, and customers
• Stay informed on new technologies and product updates through ongoing training and technical seminars
• Maintain deep technical knowledge of all equipment lines represented by the company
• Perform other duties as assigned

Required qualifications

• High School Diploma or GED from a technical school required
• 2+ years of hands-on experience repairing CNC machinery
• Proficient with precision measuring tools such as dial indicators and micrometers
• Experience with rotating machinery, spindles, and precision bearings
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting skills with high attention to detail and technical accuracy
• Ability to read and interpret technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver's license required and ability to be a road warrior with travel up to 100% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues

Why this role

This is an opportunity to play a critical role supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.