Swiss CNC Field Service Technician

H. T. PROF Group; Minneapolis (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

H. T. PROF Group is seeking a Swiss CNC Field Service Technician to travel across Minnesota, troubleshoot, install, repair, and maintain CNC machine tools and controls at customer sites.

You will diagnose issues in mechanical, electrical, pneumatic, and hydraulic systems, using manuals and vendor support to resolve complex problems. Ideal candidates have 2+ years of hands-on CNC repair experience, strong diagnostic skills, and the ability to read technical drawings.

Qualifications

• 2+ years hands-on CNC repair experience
• Proficiency with precision measuring tools
• Experience with rotating machinery, spindles, and bearings
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting skills with high attention to detail
• Ability to read and interpret technical drawings and schematics

Responsibilities

• Travel to customer sites throughout MN to install, troubleshoot, repair, and maintain CNC machine tools and related equipment
• Perform preventive maintenance and identify opportunities for performance improvement
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components
• Utilize manuals, technical documentation, and vendor support to troubleshoot complex problems
• Communicate equipment status, repairs, and recommendations to customers
• Complete and submit service and installation reports
• Maintain professionalism and technical excellence with customers
• Build and maintain positive relationships with vendors, suppliers, and customers
• Stay informed on new technologies and product updates
• Maintain deep technical knowledge of all equipment lines
• Perform other duties as assigned

Skills

CNC repair

Troubleshooting

Electrical schematics

Pneumatic & hydraulic

Reading drawings

Communication with customers

Microsoft Office

Travel readiness (100%)

Road warrior

Education

High school diploma or GED

Tools

Dial indicators

Micrometers

Job description

We are partnered with an incredible CNC Machine Tool Builder on their search for Swiss CNC Service Technicians! As a Swiss CNC Field Service Technician, you’ll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.

Responsibilities

• Travel to customer sites throughout MN and surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
• Perform preventive maintenance and identify opportunities for performance improvement.
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
• Clearly communicate equipment status, repairs, and recommendations to customers.
• Accurately complete and submit service and installation reports.
• Ensure customer commitments are met with a high standard of professionalism and technical excellence.
• Build and maintain positive relationships with vendors, suppliers, and customers.
• Stay informed on new technologies and product updates through ongoing training and technical seminars.
• Maintain deep technical knowledge of all equipment lines represented by the company.
• Perform other duties as assigned

Qualifications

• High School Diploma or GED from a technical school required
• 2+ years of hands-on experience repairing CNC machinery.
• Proficient with precision measuring tools such as dial indicators and micrometers.
• Experience with rotating machinery, spindles, and precision bearings.
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
• Advanced troubleshooting skills with high attention to detail and technical accuracy.
• Ability to read and interpret technical drawings and schematics.
• Proficiency in Microsoft Office and other relevant business software.
• Valid driver’s license required and ability to be a ROAD WARRIOR with travel up to 100% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues.