CNC Field Service Technician

Htprof; Hudson (WI); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Htprof, in partnership with a leading CNC machine tool distributor, seeks a CNC Field Service Technician. You will travel to customer sites across the region to install, troubleshoot, repair, and maintain CNC machine tools and controls, ensuring peak performance.

The role requires 3+ years of hands-on CNC experience, strong electrical/pneumatic/hydraulic knowledge, and the ability to read drawings. You will build relationships with customers and vendors, document service reports, and stay

Qualifications

• 3+ years hands-on CNC service experience.
• Experience with rotating machinery, spindles, and precision bearings.
• Ability to read technical drawings and schematics.
• Proactive, detail-oriented with strong troubleshooting.
• Valid driver’s license and willingness to travel up to 25%.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tools and related equipment.
• Perform preventive maintenance and identify performance improvements.
• Diagnose and resolve mechanical, electrical, pneumatic, and hydraulic issues.
• Utilize manuals and vendor support to troubleshoot complex problems.
• Communicate equipment status and recommendations to customers.
• Complete service and installation reports accurately.
• Maintain professional relationships with customers, vendors and suppliers.
• Stay updated on new technologies and product updates.

Skills

CNC repair

Field service

Mechanical troubleshooting

Electrical schematics

Rotating machinery

Tools

MS Office

Job description

We are partnered with an incredible CNC Machine Tool Distributor on their search for CNC Service Technicians! As a CNC Field Service Technician, you’ll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.

Responsibilities:

• Travel to customer sites throughout MN, WI, SD, ND and surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
• Perform preventive maintenance and identify opportunities for performance improvement.
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
• Clearly communicate equipment status, repairs, and recommendations to customers.
• Accurately complete and submit service and installation reports.
• Ensure customer commitments are met with a high standard of professionalism and technical excellence.
• Build and maintain positive relationships with vendors, suppliers, and customers.
• Stay informed on new technologies and product updates through ongoing training and technical seminars.
• Maintain deep technical knowledge of all equipment lines represented by the company.
• Perform other duties as assigned

Qualifications:

• 3+ years of hands-on experience repairing or maintaining CNC machinery.
• Experience with rotating machinery, spindles, and precision bearings.
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
• Advanced troubleshooting skills with high attention to detail and technical accuracy.
• Ability to read and interpret technical drawings and schematics.
• Proficiency in Microsoft Office and other relevant business software.
• Valid driver’s license required and ability to be a ROAD WARRIOR with travel up to 25% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues.