Swing Shift Supervisor - Lumber & Customer Support

Ganahl Lumber; San Juan Capistrano (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Ganahl Lumber in San Juan Capistrano is seeking a Swing Shift Supervisor to join our team. This fast-paced role requires multitasking while supporting our sales team and solving customer issues by processing orders, locating materials, and verifying the condition of returned products.

You will manage the open order list, schedule and assign work to order pullers, and monitor turnaround times. Ideal candidate has 1-2 years experience, excellent communication, and a customer-first mindset to

Qualifications

• Excellent attendance.
• Positive attitude.
• Proficient with Accuterm, scheduling, ticket writing, credit memo, along with Word and Excel programs
• Product knowledge in multiple categories a plus
• Research of sales history
• Works well with team to accomplish common Goals
• Great communication skills both verbal and written

Responsibilities

• Processing customer orders
• Locating material and verifying the condition of all returned products
• Processing of daily sales tickets
• Managing the open order list for all daily orders
• Scheduling and assigning work to order pullers
• Monitoring turnaround times

Skills

Attendance

Positive attitude

Accuterm

Scheduling

Ticket writing

Credit memo

Product knowledge

Sales history

Team collaboration

Communication

Education

High School diploma or equivalent

Tools

Accuterm

Word

Excel

Job description

Ganahl Lumber in San Juan Capistrano is seeking a Swing Shift Supervisor to join our team. This fast-paced role requires multitasking while supporting our sales team and solving customer issues by processing orders, locating materials, and verifying the condition of returned products.

You will manage the open order list, schedule and assign work to order pullers, and monitor turnaround times. Ideal candidate has 1-2 years experience, excellent communication, and a customer-first mindset to