Swing Shift Data Center Technician — 24x7 Ops

CoreSite, LLC in; Santa Clara (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical coverage starting day one, +d,

401(k) with a 5% company match, plus

Employee Stock Purchase Plan (ESPP)

PTO & holidays: 16 days PTO, 11 paid,

Parking or transit support

Wellness reimbursements

Technology stipend

Educational reimbursement + LinkedIn学习

Charitable donation matching

Financial coaching and student loan

Family planning, mental health, careg.

Pet insurance, discounts

Job summary

CoreSite is seeking a Data Center Operations Technician I for the Swing shift (Tue–Sat, 3:00pm–11:30pm) at our Santa Clara data center. You will monitor critical mechanical, electrical, security, and building systems, respond to incidents, and prepare detailed reports to keep facilities secure and efficient.

The role requires a High School Diploma and 1+ year in customer service or security, with background-check clearance. Competitive hourly pay with potential bonuses and equity opportunities.

Qualifications

• High School Diploma or greater.
• 1+ years of experience in either customer service or security industry.
• Experience in a mission critical facility is a plus.
• Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.

Responsibilities

• Monitor and respond to abnormal conditions in facilities systems across Mechanical, Electrical, Building Monitoring, Security, and Control systems.
• Follow direction of management in regards to day-to-day activities.
• Incident escalation and report writing.
• Provide physical security within the CoreSite premises.
• Provide day-to-day exceptional customer service and support.
• Compose detailed reports and daily activity logs.
• Maintain and complete regular facility and security tours documenting issues.
• Manage building service requests through resolution.
• Notify customers and teams of security alarms and breaches.
• Manage loading dock shipping and receiving.
• Support systems to avoid unplanned outages.
• Complete work orders and customer service tickets promptly.
• Adhere to CoreSite's Principles of Operational Excellence.
• Special projects as assigned.

Skills

Security operations

First responder

Fire watch

Safety

Troubleshooting

Customer service

Report writing

Escalation procedures

Independent work

Tools

MS Word

MS Excel

Job description

CoreSite is seeking a Data Center Operations Technician I for the Swing shift (Tue–Sat, 3:00pm–11:30pm) at our Santa Clara data center. You will monitor critical mechanical, electrical, security, and building systems, respond to incidents, and prepare detailed reports to keep facilities secure and efficient.

The role requires a High School Diploma and 1+ year in customer service or security, with background-check clearance. Competitive hourly pay with potential bonuses and equity opportunities.