Data Center Operations Technician - Swing Shift (Tier 1)

CoreSite, LLC; Santa Clara (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical coverage starting day one

401(k) with 5% match

Employee stock purchase plan (ESPP)

PTO and holidays

Wellness reimbursements

Education reimbursement

Job summary

CoreSite is hiring a Data Center Technician I to support day-to-day operations of a Tier 1 data center in Santa Clara. You will monitor mechanical, electrical, security, and fire life safety systems, respond to incidents, and provide exceptional customer service on a non-standard schedule.

You will gain hands-on experience with transformers, generators, UPS, CCTV, access control, and CMMS while performing tours, reporting, and escalation as needed.

Qualifications

• High School Diploma or greater.
• 1+ years of experience in either customer service or security industry.
• Experience in a mission critical facility is a plus.
• Background check including DMV and credit check.

Responsibilities

• Monitor and respond to abnormal conditions in facilities systems (Mechanical, Electrical, Building Monitoring, Security, and Control).
• Follow management directions for day-to-day activities.
• Incident escalation and report writing.
• Provide physical security within CoreSite premises.
• Provide day-to-day exceptional customer service and support.
• Compose detailed reports and daily activity logs.
• Maintain and complete regular facility and security tours documenting issues.
• Manage building service requests and notify customers and teams of alarms or breaches.
• Assist with loading dock shipping/receiving and outage avoidance.
• Complete work orders and tickets promptly.
• Adhere to CoreSite's Operational Excellence principles and 8 Guiding Principles.

Skills

Security operations

First responder

Fire watch

Troubleshooting

Customer service

Report writing

Escalation procedures

Team work

Education

High School Diploma

Tools

CCTV

Access control

CMMS

MS Word

MS Excel

MS Outlook

Hand and power tools

Job description

CoreSite is hiring a Data Center Technician I to support day-to-day operations of a Tier 1 data center in Santa Clara. You will monitor mechanical, electrical, security, and fire life safety systems, respond to incidents, and provide exceptional customer service on a non-standard schedule.

You will gain hands-on experience with transformers, generators, UPS, CCTV, access control, and CMMS while performing tours, reporting, and escalation as needed.