Swim School Assistant Manager — Lead Team & Service

safesplash-careers; Newington (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Work/Life Balance

Free swim lessons for your children

Free use of swim technology

Job summary

SafeSplash SwimLabs is seeking an Assistant Manager to work closely with the location owner to implement policies and procedures within the franchise structure.

The role requires recruiting, orienting, scheduling, and training staff, while ensuring top customer service standards. Responsibilities also include payroll, benefits, and managing inventory, ordering, and sales for the location.

Qualifications

• 2 years of management experience in customer service.
• Extensive experience with computer scheduling software.
• Team-driven leader who cares about staff and builds up the whole team.
• Flexible schedule: evenings and weekends required.

Responsibilities

• Set up and maintain location policies and procedures within the Streamline Brands franchise structure.
• Recruit, hire, orient, schedule, and train staff.
• Maintain high customer service standards across all employees.
• Manage location policies, payroll, and employee benefits; oversee retail inventory, ordering, and sales.

Skills

Team leadership

Customer service management

Staff training

Scheduling software

Tools

Mindbody scheduling software

Job description

SafeSplash SwimLabs is seeking an Assistant Manager to work closely with the location owner to implement policies and procedures within the franchise structure.

The role requires recruiting, orienting, scheduling, and training staff, while ensuring top customer service standards. Responsibilities also include payroll, benefits, and managing inventory, ordering, and sales for the location.