Swim School Assistant Manager: Lead Team & Growth

SafeSplash Brands, LLC; Newington (CT); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth in the industry

Job summary

SafeSplash SwimLabs is hiring an Assistant Manager to work closely with the location owner, set up location policies, recruit and train staff, and ensure top customer service standards. The role oversees payroll, benefits, inventory, and sales within a Streamline Brands franchise setting.

The ideal candidate brings at least 2 years of customer-service management, strong scheduling software experience, and a team-led approach.

Qualifications

• 2 years of management experience in customer service.
• Extensive experience with computer scheduling software.
• Team-driven leader who builds up the whole team.
• Flexible schedule with possible evenings and weekends.
• Experience with swim lessons or competitive swimming favored.
• Proficient with Mindbody scheduling software.

Responsibilities

• Work closely with the location owner to set up and maintain location policies and procedures within the Streamline Brands Franchise structure
• Maintain staff by recruiting, hiring, orienting, scheduling, and training employees
• Maintain quality customer service by enforcing high customer service standards amongst all employees
• Manage employee policies and procedures, payroll, and employee benefits
• Responsible for location retail including managing inventory levels, ordering, and sales

Skills

Management experience

Scheduling software

Team leadership

Flexible schedule

Swim lesson experience

Mindbody scheduling software

Education

Red Cross Lifeguard

WSI - Water Safety Instructor

CPR-PR/AED, First Aid

Lifeguard Instructor certification

Tools

Mindbody

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Assistant Manager at SafeSplash SwimLabs

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as an Assistant Manager?

• Work closely with the location owner to set up and maintain location policies and procedures within the Streamline Brands Franchise structure
• Maintain staff by recruiting, hiring, orienting, scheduling, and training employees
• Maintain quality customer service by enforcing high customer service standards amongst all employees
• Manage employee policies and procedures, payroll, and employee benefits
• Responsible for location retail including managing inventory levels, ordering, and sales

What are we looking for in an Assistant Manager?

• 2 years of management experience in customer service
• Extensive experience with computer scheduling software
• A Team-driven leader: cares about staff and leads with the intent to build up the whole team
• Flexible schedule: will be required to work some evenings and weekends
• Preferred Skills:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • Experience with Mindbody scheduling software
• Certifications:
  • Current Red Cross Lifeguard or equivalent
  • WSI - Water Safety Instructor certification, a big plus
  • CPR-PR/AED, First Aid for Adult, Child certification
  • Lifeguard and Lifeguard Instructor certified