Swedish-Speaking Car Support Specialist – Greece

TP Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Flight tickets covered

Hotel accommodation

Training by instructors

Refer-A-Friend bonuses

Healthcare benefits

Development opportunities

Great Place to Work cert

Job summary

Mercedes-Benz Customer Experts in Greece is seeking Swedish-speaking professionals to be the primary contact for customer requests, representing Mercedes-Benz. You’ll respond by phone and email, offer expert car guidance, and provide timely roadside assistance when needed.

You’ll join a diverse, multinational team with strong focus on customer experience, development opportunities, and a supportive work environment. Fluency in Swedish and good English are required.

Qualifications

• Fluency in Swedish.
• Very good use of English – both in written and spoken language.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months will be preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.
• A positive and adventurous attitude.
• A sponge that is willing to soak up all the knowledge and experience we offer.

Responsibilities

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls and e-mails in order to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Provide accurate and effective roadside assistance.
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

Skills

Swedish language

English proficiency

Communication skills

Ownership mindset

Problem solving

Tech savviness

Learning agility

Positive attitude

Customer care experience

Job description

Mercedes-Benz Customer Experts in Greece is seeking Swedish-speaking professionals to be the primary contact for customer requests, representing Mercedes-Benz. You’ll respond by phone and email, offer expert car guidance, and provide timely roadside assistance when needed.

You’ll join a diverse, multinational team with strong focus on customer experience, development opportunities, and a supportive work environment. Fluency in Swedish and good English are required.