Danish-Speaking Auto Concierge (Greece Relocation)

TP Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Relocation support

Flight tickets covered

Hotel accommodation

House search assistance

Bonus scheme

Training included

Refer-A-Friend bonuses

Health benefits

Discounts

Greek language courses

Job summary

Mercedes-Benz seeks a Danish-speaking Customer Expert to join our Greece-based team and deliver premium service for one of the world’s leading car brands.

You will handle inquiries via phone and email, provide product guidance, and support customers through issues with professionalism while representing the Mercedes-Benz brand in Greece.

Experience in customer care is preferred and relocation assistance is provided to candidates willing to move to Greece.

Qualifications

• Fluent in Danish.
• Very good English (written & spoken).
• Passion for cars is a plus.
• At least 6 months of customer support experience preferred.
• Strong communication skills.
• Proactive problem solving with ownership.
• Tech-savvy and quick to learn.
• Positive, adventurous attitude.

Responsibilities

• Be the primary contact for customer requests for Mercedes-Benz in Greece.
• Handle calls and emails to deliver a seamless customer experience.
• Provide expert product and service advice on car-related topics.
• Resolve issues professionally and promptly.
• Offer accurate roadside assistance when required.
• Strive to turn every interaction into a positive outcome.
• Collaborate with colleagues to share solutions.

Skills

Danish language

English language

Communication skills

Problem solving

Customer service experience

Passion for cars

Tech savviness

Adaptability

Job description

Mercedes-Benz seeks a Danish-speaking Customer Expert to join our Greece-based team and deliver premium service for one of the world’s leading car brands.

You will handle inquiries via phone and email, provide product guidance, and support customers through issues with professionalism while representing the Mercedes-Benz brand in Greece.

Experience in customer care is preferred and relocation assistance is provided to candidates willing to move to Greece.