SVP & General Manager - Caesars Atlantic City

Caesars Entertainment; Atlantic City (NJ); On-site; USD 450,000 - 800,000; Full time

Job summary

Caesars Entertainment in Atlantic City, NJ, seeks a visionary Senior Vice President & General Manager to lead one of the industry’s iconic brands. This executive will shape the strategic vision for Caesars Atlantic City, overseeing gaming, hotel, food and beverage, entertainment, finance and guest experience to drive growth and guest satisfaction.

The SVP & GM will champion service excellence, build high‑performing teams, strengthen community partnerships and ensure regulatory and operational

Job description

Atlantic City, NJ, United States (On-site)

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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

At Caesars Atlantic City, we are seeking a visionary and results-driven Senior Vice President & General Manager to lead one of the industry's most iconic brands. This is an opportunity to shape the future of a premier gaming, hospitality, entertainment, and resort destination while driving exceptional business performance, luxury guest experiences, and dynamic team engagement.

As the property's senior executive leader, the SVP & GM is responsible for creating and executing the strategic vision for Caesars Atlantic City. This role oversees all aspects of resort operations, including gaming, hotel, food and beverage, marketing, finance, human resources, retail, and guest experience. The successful leader will inspire high-performing teams, champion innovation, build strong community partnerships, and deliver sustainable growth in revenue, profitability, and market share.

This position demands a dynamic executive who is equally comfortable setting long-term strategy in the boardroom and engaging with guests and team members throughout the property.

How You Will Create the Extraordinary

Drive Business Performance & Strategic Growth

• Develop and execute the property's long-term strategic plan, annual operating plan, and capital investment strategy.
• Lead efforts to maximize revenue, profitability, operational efficiency, and market competitiveness.
• Identify emerging trends, competitive opportunities, and innovative growth strategies that strengthen Caesars Atlantic City's position in the market.
• Partner closely with corporate leadership to align property performance with enterprise goals.

Create Exceptional Guest Experiences

• Champion a culture of service excellence that consistently exceeds guest expectations.
• Ensure seamless delivery of world-class gaming, hospitality, dining, entertainment, and resort experiences.
• Maintain a visible presence throughout the property, building relationships with guests and serving as a brand ambassador.
• Lead customer engagement initiatives, VIP events, promotions, and community-facing experiences that deepen loyalty and drive visitation.

Build and Inspire High-Performing Teams

• Recruit, develop, and retain exceptional executive talent across all functions.
• Foster a culture of accountability, collaboration, inclusiveness, and continuous improvement.
• Coach senior leaders to achieve outstanding results while creating meaningful career growth opportunities for team members.
• Serve as a highly visible and approachable leader who promotes engagement and organizational pride.

Strengthen Community & Stakeholder Relationships

• Represent Caesars Atlantic City with local government officials, community organizations, tourism partners, business leaders, and industry stakeholders.
• Serve as the property's primary spokesperson and executive representative.
• Build productive relationships with union leadership and key external partners.
• Enhance Caesars' reputation as a trusted corporate citizen and employer of choice within the community.

Champion Operational Excellence & Compliance

• Ensure all operations are conducted with the highest standards of integrity, compliance, and responsible business practices.
• Lead a culture that prioritizes regulatory excellence, risk management, and ethical decision-making.
• Maintain exceptional standards of facility presentation, cleanliness, safety, and guest satisfaction through consistent operational oversight.
• Promote an environment where team members feel empowered to speak up, share ideas, and raise concerns.

What You Will Need

You are a strategic business leader with a proven track record of leading complex, customer‑centric operations. You thrive in high‑visibility environments, inspire teams to achieve ambitious goals, and possess the business acumen to drive sustainable growth in a highly regulated industry.

Preferred Qualifications

• 10+ years of progressive executive leadership experience with substantial P&L responsibility in hospitality, gaming, entertainment, tourism, or related industries.
• Proven experience leading large, multi‑functional operations and diverse leadership teams.
• Strong understanding of gaming operations, resort management, customer loyalty, and revenue optimization.
• Demonstrated success driving growth, profitability, and operational transformation.
• Exceptional financial, analytical, and strategic planning capabilities.
• Outstanding communication, presentation, and stakeholder management skills.
• Experience partnering with government officials, community leaders, labor organizations, and corporate executives.
• Ability to navigate complex regulatory environments while maintaining the highest ethical standards.

Why Caesars Atlantic City

This is more than a General Manager role. It is an opportunity to shape the future of a landmark destination, influence the experience of millions of guests, lead thousands of team members, and leave a lasting impact on one of Atlantic City's most recognized brands.

If you are a transformational leader who is passionate about hospitality, gaming, people, and performance, we invite you to join us and lead Caesars Atlantic City into its next chapter of growth and success.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world‑famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply‑rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

TOGETHER WE WIN

We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.