Supervisor Housekeeping - Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 43,000 - 58,000; Full time

Job summary

Caesars Atlantic City is seeking a Supervisor Housekeeping for a full-time on-site role on the Atlantic City, NJ property. You will lead housekeeping teams, train staff, and ensure guest rooms meet Caesars' high standards of cleanliness and service.

In this role you will oversee shift coverage, inspect rooms, maintain records, and support the Housekeeping Manager with daily operations. A strong focus on guest satisfaction and teamwork is essential.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum two years housekeeping experience, supervisory capacity preferred.

Responsibilities

• Assist in and be fully responsible for Housekeeping Shift Manager duties in the absence of the Housekeeping Shift Manager.
• Train and supervise Housekeeping employees.
• Inspect guest rooms for cleanliness and report needs for cleaning and repairs.
• Ensure maid carts are presentable and linen closets are organized and stocked.
• Maintain prompt and accurate records and support daily operations.

Skills

Supervisory experience

Housekeeping experience

Guest service

Education

High School Diploma or equivalent

Job description

Supervisor Housekeeping - Full Time (Caesars Atlantic City)

Atlantic City, NJ, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity‑seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up‑to‑date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck.

Starting Salary $50,000.000

How You Will Create the Extraordinary

Performs the following duties for Caesars Atlantic City: Assists in and is fully responsible for Housekeeping Shift Manager duties in the absence of the Housekeeping Shift Manager. Responsible for assisting in the training and supervision of the Housekeeping employees. Frequently inspects and evaluates guest rooms for cleanliness; reports needs in general cleaning and repairs of general rooms and hallways; oversees that maid carts are presentable at all times and linen closets are neat, clean, organized and fully stocked. Maintains prompt and accurate records. Directly responsible for all projects assigned by the Manager Housekeeping Shift. Must be cognizant of the rules and regulations contained in the Local 54 contract in order that disciplinary matters may be handled correctly.

What You Will Need

High School Diploma or equivalent preferred. Minimum two years housekeeping experience, supervisory capacity preferred.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.