SVP, Client Success & Growth Strategy

Cadent; New York (NY); Hybrid; USD 275,000 - 385,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Flexible Time Off policy

401(k) participation with employer match

Job summary

Cadent is seeking a Senior Vice President of Client Success to lead our client-facing organization encompassing both managed and self-serve models. This role will drive exceptional client value across the entire client journey, focusing on retention, renewal, and satisfaction.

As a strategic partner, you will collaborate with various stakeholders and oversee a talented team, ensuring a high-quality client experience and fostering a culture of excellence. Ideal candidates will have extensive leadership experience in the Ad Tech industry.

Qualifications

• Experience managing large teams in a dynamic environment.
• Strong background in programmatic advertising and data-driven marketing.
• Ability to lead and transform client journeys to drive value.

Responsibilities

• Build and mentor a high-performing team focused on client success.
• Drive strategic rethinking of the client experience and internal culture.
• Partner with Sales for revenue growth and client retention.

Skills

Leadership in Sales

Expertise in Ad Tech

Analytical Skills

Interpersonal Skills

Business Transformation

Education

15-20+ years of experience in relevant fields

Job description

Cadent is seeking a Senior Vice President of Client Success to lead our client-facing organization encompassing both managed and self-serve models. This role will drive exceptional client value across the entire client journey, focusing on retention, renewal, and satisfaction.

As a strategic partner, you will collaborate with various stakeholders and oversee a talented team, ensuring a high-quality client experience and fostering a culture of excellence. Ideal candidates will have extensive leadership experience in the Ad Tech industry.