Sustainable Solutions Support Specialist

CFO Trane U.S. Inc.-CFO; Pittsburgh (Allegheny County); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Adoption and fertility benefits

Job summary

Trane Technologies is seeking a Customer Specialist to serve as a trusted advisor, handling quotes, orders, and inquiries by phone and email. This role supports Account Managers, drives store productivity, and helps grow sales with strong customer-service skills and HVAC knowledge.

Position requires a high school diploma or GED and 2+ years in inside sales or retail, with willingness to work onsite Monday-Thursday and flexible Friday locations in MD/VA/PA.

Qualifications

• 2+ years inside sales, retail, or related experience.
• High school diploma or GED required.
• HVAC or mechanical background preferred.
• Strong customer-service, sales, and relationship-building skills.

Responsibilities

• Respond to customer inquiries via phone and email, identify needs, and provide solutions.
• Process quotes and orders for Account Managers with high accuracy.
• Provide technical support and promote product offerings.
• Make outbound calls and visit customers as needed.
• Support store operations and inventory tasks; adhere to safety standards.

Skills

Inside sales

Customer service

Relationship building

MS Office

Teamwork

HVAC background

Education

High school diploma or GED

Job description

Trane Technologies is seeking a Customer Specialist to serve as a trusted advisor, handling quotes, orders, and inquiries by phone and email. This role supports Account Managers, drives store productivity, and helps grow sales with strong customer-service skills and HVAC knowledge.

Position requires a high school diploma or GED and 2+ years in inside sales or retail, with willingness to work onsite Monday-Thursday and flexible Friday locations in MD/VA/PA.