Sustainable Retail Sales Lead — Customer Experience

Reformation; Charlotte (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401K with company match

Clothing discount

Paid vacation and holidays

Job summary

Reformation seeks a Sales Supervisor in Charlotte to lead a high-energy store team and drive sales while maintaining an exceptional customer experience. You will report to the Store Manager and guide everyday operations, inventory, and training to ensure brand standards.

You will foster a customer-first culture, manage interactions, and use in-store technology to delight shoppers. The role emphasizes sustainability values and a collaborative, growth-minded team.

Qualifications

• Minimum of 3 years Retail Experience.
• Strong interpersonal and communication skills.
• Self-motivated with a positive attitude and willingness to lead by example.

Responsibilities

• Meet and exceed sales goals on a consistent basis.
• Lead by example to build clientele and maximize customer retention.
• Deliver an excellent customer experience with a customer-first mindset.

Skills

Retail experience

Customer focus

Communication

Problem solving

Self-motivated

Team leadership

Job description

Reformation seeks a Sales Supervisor in Charlotte to lead a high-energy store team and drive sales while maintaining an exceptional customer experience. You will report to the Store Manager and guide everyday operations, inventory, and training to ensure brand standards.

You will foster a customer-first culture, manage interactions, and use in-store technology to delight shoppers. The role emphasizes sustainability values and a collaborative, growth-minded team.