Sustainable Retail Sales Associate

The Reformation Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 22,000 - 34,000; Part time

Benefits offered by this job

Employer-sponsored health insurance

Commuter benefits

Paid time off and holidays

Retirement planning support

Fertility care support Carrot

Volunteer Time Off

Clothing discount

Job summary

Reformation is hiring a part-time Retail Associate in Charlotte. You will engage customers, drive sales, and deliver an elevated in-store experience that reflects the brand and sustainability story.

Reporting to the Store Manager, you will work a flexible schedule (min 20 hours/week, including weekends) and contribute to a welcoming, high-energy store environment with a focus on customer satisfaction and loyalty.

Qualifications

• Experience working with a sales or retail organization.
• Ability to work in a fast-paced setting and meet sales goals.
• Strong interpersonal skills to interact with diverse customers.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that surprises and delights.
• Deliver a culture of excellent client experience with a customer-first mindset.
• Act as a brand ambassador, sharing Reformation's stories and sustainability focus.
• Maintain high quality customer experience feedback and NPS scores.
• Ensure inventory accuracy and support loss prevention.

Skills

Retail experience

Interpersonal skills

Fast-paced environment

Customer engagement

Job description

Reformation is hiring a part-time Retail Associate in Charlotte. You will engage customers, drive sales, and deliver an elevated in-store experience that reflects the brand and sustainability story.

Reporting to the Store Manager, you will work a flexible schedule (min 20 hours/week, including weekends) and contribute to a welcoming, high-energy store environment with a focus on customer satisfaction and loyalty.