Sustainable Coffee Retail Associate | Bonuses & Growth

Nestlé Nespresso SA; Boston (MA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Quarterly bonuses

401k with company match

Educational reimbursement

Health and wellness programs

Discounts at over 2,000 companies

Job summary

Nestlé Nespresso SA in Boston, MA is seeking individuals passionate about coffee to fill customer service roles. As a Brand Advocate, you will be integral in creating meaningful connections with customers while promoting sustainability through coffee. The role offers competitive pay at approximately $21.00 per hour along with bonuses and a comprehensive benefits package.

Ideal candidates should thrive in fast-paced environments, possess strong people skills, and be ready to work flexible hours, including weekends and holidays. You'll be supported in your career growth and have the opportunity to work with a collaborative and caring team.

Qualifications

• Inherent people skills and thriving in customer service.
• Ability to work in a fast-paced environment and adapt to change.
• Patience and resourcefulness in troubleshooting.

Responsibilities

• Share mission and values in sustainability and recycling.
• Create memorable experiences for customers.
• Greet and engage with customers enthusiastically.
• Recommend personalized coffee solutions to meet customer needs.
• Conduct coffee tastings and communicate product knowledge.
• Collaborate with team members to ensure cohesion.
• Maintain a clean and safe boutique environment.
• Undergo a comprehensive training period for success.

Skills

Customer service skills

Adaptability

Communication

Job description

Nestlé Nespresso SA in Boston, MA is seeking individuals passionate about coffee to fill customer service roles. As a Brand Advocate, you will be integral in creating meaningful connections with customers while promoting sustainability through coffee. The role offers competitive pay at approximately $21.00 per hour along with bonuses and a comprehensive benefits package.

Ideal candidates should thrive in fast-paced environments, possess strong people skills, and be ready to work flexible hours, including weekends and holidays. You'll be supported in your career growth and have the opportunity to work with a collaborative and caring team.