Sustainability Logistics & Customer Support Specialist

Schaefer Plastics North America, LLC.; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading manufacturer in the recycling sector is seeking a Recycling and Customer Support Coordinator in Charlotte, NC. This role involves managing reclaim and warranty processes, ensuring exceptional communication with customers, and supporting cross-functional teams. Ideal candidates will have 1-3 years of experience in customer service or logistics, with strong Excel skills. Join us to impact sustainability efforts while promoting customer satisfaction in a collaborative environment.

Qualifications

• 1–3 years of experience in customer service, logistics, or recycling.
• Strong organizational skills with Excel (pivot tables, formulas).
• Clear professional communication skills.

Responsibilities

• Serve as a primary contact for reclaim and warranty requests.
• Manage the lifecycle of reclaim and warranty processes.
• Coordinate logistics for reclaim projects.

Skills

Customer service

Logistics coordination

Data analysis using Excel

Tools

Microsoft Excel

Job description

A leading manufacturer in the recycling sector is seeking a Recycling and Customer Support Coordinator in Charlotte, NC. This role involves managing reclaim and warranty processes, ensuring exceptional communication with customers, and supporting cross-functional teams. Ideal candidates will have 1-3 years of experience in customer service or logistics, with strong Excel skills. Join us to impact sustainability efforts while promoting customer satisfaction in a collaborative environment.