Sushi Team Leader: Hands-On Operations & Training

Hana Group; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Hana Group is seeking a Sushi Team Leader to supervise daily sushi operations at our kiosk locations. You will manage schedules, order ingredients, ensure food safety, and train Sushi Chefs while delivering a high-quality guest experience.

You will work hands-on in preparation, maintain cleanliness, and communicate with customers and clients to uphold brand standards and drive sales in a fast-paced environment.

Qualifications

• Minimum of three years in the food service industry.
• Excellent knife skills - cutting large fish for sashimi & nigiri.
• Ability to read, write and communicate in English.
• Demonstrated professionalism in front of customers and respect for coworkers.
• Valid food handler's license, with expert knowledge of food safety regulations.
• The ability to stand for long periods of time.
• The ability to travel regularly by car.

Responsibilities

• Driving sales through operations and marketing execution.
• Controlling profit and loss by monitoring inventory management and business analysis.
• Expert understanding of food waste and costs and how it impacts the goals of the kiosk.
• Training and developing the team to meet the goals and expectations of the company.
• Adhering to training guide/manual specs, creating rolls based upon guidelines provided to each kiosk.
• Preparing various types of sushi dishes according to established company guidelines on quality, portion size, presentation and food safety.
• Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the STL when quality is sub-standard.
• Setting the example of customer service through ongoing communication with both the customer and client.
• Coaching and evaluating employees on ways of working aligned to company policy and expectations.
• Recruiting talent and leading team members aligned to the company culture.
• Creating an expectation for a clean work environment in order to prevent food contamination.

Skills

People Skills

Culinary Skills

Product Knowledge

Quality and Food Safety

Profit Knowledge and Waste Control

Job description

The Hana Group is seeking a Sushi Team Leader to supervise daily sushi operations at our kiosk locations. You will manage schedules, order ingredients, ensure food safety, and train Sushi Chefs while delivering a high-quality guest experience.

You will work hands-on in preparation, maintain cleanliness, and communicate with customers and clients to uphold brand standards and drive sales in a fast-paced environment.