Sushi Operations Leader - Hands-On & High-Impact

Hana Brands; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Hana Brands in Charlotte, NC seeks a Sushi Team Leader to supervise daily sushi operations, oversee schedules, ensure food safety, and support training for Sushi Chefs. This on-site leadership role combines hands-on preparation with customer-ready service to uphold brand and quality standards.

The STL will drive sales, manage inventory, control costs, and lead a cohesive kiosk team while maintaining a clean, safe work environment and high levels of customer satisfaction.

Qualifications

• Minimum of three years in the food service industry; sushi rolling experience required.
• Excellent knife skills; cutting large fish for sashimi & nigiri and prepping vegetables for sushi.
• Ability to read, write and communicate in English.
• Demonstrated professionalism with customers and respect for coworkers.

Responsibilities

• Drive sales through operations and marketing execution
• Control profit and loss by monitoring inventory management and business analysis
• Understand food waste and costs and how they impact goals
• Train and develop the team to meet company goals
• Adhere to training guides; create rolls per kiosk guidelines
• Prepare various sushi dishes per guidelines on quality, portions, and safety
• Inspect quality of fruits, vegetables, and fish; report sub-standard quality
• Set example of customer service through ongoing communication with customers and clients
• Coach and evaluate employees on ways of working per policy
• Recruit talent and lead team aligned to company culture
• Create a clean work environment to prevent contamination

Skills

People Skills

Culinary Skills

Product Knowledge

Quality & Food Safety

Profit Knowledge

Job description

Hana Brands in Charlotte, NC seeks a Sushi Team Leader to supervise daily sushi operations, oversee schedules, ensure food safety, and support training for Sushi Chefs. This on-site leadership role combines hands-on preparation with customer-ready service to uphold brand and quality standards.

The STL will drive sales, manage inventory, control costs, and lead a cohesive kiosk team while maintaining a clean, safe work environment and high levels of customer satisfaction.