Sushi Team Leader

Hana Brands; Upper St. Clair (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Hana Group North America seeks a Sushi Team Leader to oversee on-site kiosk operations, ensure food safety, train Sushi Chefs, and manage prep and presentation. You will drive sales via operational excellence, uphold quality and customer engagement, and lead by example in a fast-paced team setting.

The role requires sushi experience, strong knife skills, and professionalism in interactions with customers and coworkers; equal opportunity employer commitments are noted in the posting.

Qualifications

• Three years in the food service industry with sushi rolling experience.
• Excellent knife skills for fish and vegetables.
• Ability to read, write and communicate in English.
• Professional conduct with customers and coworkers.

Responsibilities

• Driving sales through operations and marketing execution.
• Controlling profit and loss by monitoring inventory and business analytics.
• Understanding food waste and costs to support kiosk goals.
• Training and developing the team to meet company goals.
• Creating rolls per guidelines and maintaining safety and quality.
• Preparing sushi dishes per quality, portion, and safety standards.
• Inspecting produce, fish quality and reporting sub-standard items.
• Modeling excellent customer service through ongoing communication.
• Coaching and evaluating staff per company policy.
• Recruiting talent and aligning team with company culture.
• Maintaining a clean work environment to prevent contamination.

Skills

People Skills

Expert Culinary Skills

Product Knowledge

Quality and Food Safety

Profit Knowledge

Waste Control

Job description

Description

The Sushi Team Leader (STL) position is destination role in the kiosk organization. The on-site supervisor, you will be accountable for schedule adherence, product ordering, food safety and training of Sushi Chefs. The STL is also responsible for prepping ingredients to prepare items and maintaining a clean and safe work environment as well as customer and client communication and engagement.

Key Competencies:

People Skills, Expert Culinary Skills, Product Knowledge, Quality and Food Safety, Profit Knowledge and Waste Control

Duties and Responsibilities:

• Driving sales through operations and marketing execution


• Controlling profit and loss by monitoring inventory management and business analysis


• Expert understanding of food waste and costs and how it impacts the goals of the kiosk


• Training and developing the team to meet the goals and expectations of the company


• Adhering to training guide/manual specs, creating rolls based upon guidelines provided to each kiosk


• Preparing various types of sushi dishes according to established company guidelines on quality, portion size, presentation and food safety


• Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the STL when quality is sub-standard


• Setting the example of customer service through ongoing communication with both the customer and client


• Coaching and evaluating employees on ways of working aligned to company policy and expectations


• Recruiting talent and leading team members aligned to the company culture


• Creating an expectation for a clean work environment in order to prevent food contamination

This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.

Requirements

• Minimum of three years in the food service industry; sushi rolling experience required


• Excellent knife skills - experienced in cutting large fish for sashimi & nigiri and prepping vegetables for common sushi rolls & garnish


• Ability to read, write and communicate in English


• Demonstrated professionalism in front of the customers and respect for co-workers and workplace at all times


• Valid food handler’s license, with expert knowledge of food safety regulations


• The ability to stand for long periods of time


• The ability to work under pressure with sound judgement


• Encompass the company mission and core values

Hana Group North America is an Equal Opportunity Employer