Surveillance Technician: Protect Assets & Boost Security

Rural King; Mattoon (IL); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence with Barnes-JewH

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

YMCA Family Membership

Résumé du poste

Rural King in Mattoon, IL is seeking a Surveillance Technician to protect assets and support loss prevention efforts across locations. You will monitor cameras, review footage, assist staff with security systems, and help ensure accurate incident reporting.

The role emphasizes strong communication, customer-service mindset, and proactive collaboration with teams to uphold Rural King’s values and security standards.

Qualifications

• At least 1 year of surveillance experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Experience efficiently allocating time and resources to meet competing demands and deadlines.
• Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
• Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.

Responsabilités

• Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
• Assist Rural King associates with the use of the camera systems and reviewing video.
• Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
• Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
• Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
• Conduct package checks of associates leaving the Store Support Center.
• Maintain accurate records and reports on daily security incidents.

Connaissances

Surveillance experience

Interpersonal skills

Customer service

Verbal communication

Written communication

Time management

Problem solving

Attention to detail

Outils

Microsoft Office Suite

Description du poste

Rural King in Mattoon, IL is seeking a Surveillance Technician to protect assets and support loss prevention efforts across locations. You will monitor cameras, review footage, assist staff with security systems, and help ensure accurate incident reporting.

The role emphasizes strong communication, customer-service mindset, and proactive collaboration with teams to uphold Rural King’s values and security standards.