Surveillance Technician

Bally’s Corporation; Dover (DE); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days of free rides (DART)

Delaware Commute Solutions reimburse‑

Descripción de la vacante

Bally's Dover is seeking a Surveillance Technician to maintain and replace video and surveillance equipment, monitor inventory, and assist with installation and checkout of new gear. You will observe the CCTV system to ensure proper operation and respond to service calls while following all policies.

The role requires availability to work weekends, holidays, and nights, color vision, and the ability to pass a background check and obtain a DE Lottery license. Excellent communication is essential.

Formación

• High school diploma or GED required.
• Basic knowledge of electronics and Windows PC software.
• Mechanical aptitude and clear communication skills.
• Must pass background check and obtain a DE Lottery license.
• Experience with surveillance or related roles preferred.

Responsabilidades

• Replace failed video and surveillance equipment.
• Monitor inventory and notify low stock levels.
• Perform preventative maintenance on equipment.
• Troubleshoot equipment failures and replacements.
• Assist in installation, setup, and checkout of new gear.
• Observe facility via CCTV and ensure proper operation.
• Respond to service calls and escalate as needed.
• Follow policies, safety rules, and regulatory logs.
• Maintain security of keys, radios, and assets.

Conocimientos

Electronics basics

Windows PC basics

Mechanical aptitude

Good communication

Background check clearance

Educación

High School diploma or GED

Herramientas

Microsoft Office

Surveillance system familiarity

Descripción del empleo

Responsibilities

• Performs replacement of any failed video and surveillance equipment.
• Monitors inventory levels for the surveillance department and notifies proper personnel of low stock.
• Performs preventative maintenance on equipment.
• Troubleshoots equipment failures.
• Troubleshoots and replaces any and all related equipment without assistance.
• Assists in the installation, set-up, and checkout of new equipment and other technical equipment or operations related equipment.
• Observes the facility via the CCTV system when not performing maintenance duties.
• Ensures proper installation and operation of all video and recording equipment.
• Answers service calls and summons proper person if a repair cannot be made.
• Observes all video lottery regulations and company policies and procedures.
• Maintains the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of assigned keys and radio from check-in to check-out.
• Responsible for completing all regulatory and company operational logs/forms correctly.
• Tags repairable parts noting appropriate information.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• When assigned to the CCTV monitoring room:
• “Patrols” the facility through the use of PTZ and fixed cameras recording all pertinent activity on the Surveillance system. Logs and marks video clips and files them in one of several repositories depending on the Surveillance system.
• Monitors fire alarm panel and responds to fire alarms and system troubles notifying proper persons in accordance with established procedures.
• Prepares daily logs of all pertinent activity. Completes reports of suspicious activity and incidents in accordance with surveillance policy and procedure manual.
• Records questionable activity for review and possible use as evidence in court as directed.
• Conducts same type of observations of the gaming areas as directed.
• “Patrols” the facility entrances, the cashiers’ cage, coin vault and count rooms.
• Performs other duties as assigned.
• Must be available to work weekends, holidays, and nights as schedule.
• Must be able to distinguish all colors.

Work Environment

• Must be available to work weekends, holidays, and nights as schedule.
• Must be able to distinguish all colors.

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $18.50/hr

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally's Dover is an equal opportunity employer.

Requirements

• High School diploma, GED or equivalent work experience required.
• Must possess a basic knowledge of electronics, windows based PC programs, and have a mechanical aptitude.
• Prior surveillance or related experience preferred.
• Must possess good communication skills both orally and in writing.
• Must be able to distinguish all colors.
• Must be able to successfully pass a background check and receive a license from the DE Lottery.
• Must possess computer proficiency with Microsoft Office
• Must be able to learn specific job duties and complete detailed work assignments and to maintain knowledge of basic concepts and techniques.
• Must have ability to operate multiple monitors on a digital surveillance system.
• Must be able to speak, read and write English

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.