Surveillance Shift Supervisor

Blue-Chip-Casino,-Hotel-; Michigan City (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation seeks a Surveillance Supervisor to lead the surveillance team on a rotating shift. You will ensure recordings, logs and reports are accurate and timely, and you will enforce internal controls and Indiana Gaming Laws and Rules.

The role requires knowledge of camera systems, ability to detect cheating methods, and proven supervisory experience in casino surveillance. You will train staff and coordinate with the Surveillance Director to maintain secure, compliant operations.

Qualifications

• Broad knowledge of casino rules and procedures
• Knowledge of camera equipment and recording methods
• Ability to identify cheating methods and irregular activities
• At least 1 year of supervisory experience in a casino surveillance department

Responsibilities

• Supervise and direct the surveillance department on assigned shift.
• Ensure reports, logs and videotapes are maintained and reported to the Surveillance Director.
• Establish shift schedules to meet IGC regulations.
• Advise Surveillance Director on performance and development.
• Complete performance evaluations after review and approval from the Surveillance Director.
• Keep Surveillance Director informed of department activities and irregularities.
• Provide on-the-job training and conduct training classes as required.
• Conduct employee testing as required.
• Assist the Surveillance Director with day-to-day operations of the department.
• Perform all duties of Lead Agents and Agents.

Skills

Casino surveillance

Camera equipment

Cheating detection

Supervisory experience

Regulatory compliance

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the supervision of surveillance employees on assigned shift. Ensures that reports, logs and videotapes are maintained and reports of observations and recordings of irregular activities are made to the Surveillance Director.

• Supervises and directs the department operation on assigned shift to ensure all activities and job duties are performed in accordance with established department policies and procedures.
• Has strong knowledge of all department procedures and reports to the Surveillance Director any deviations from the Internal Controls or the Indiana Gaming Laws and Rules.
• Establishes shift schedules to ensure staffing is maintained at the level required per IGC regulations.
• Advises Surveillance Director of Lead Agent’s and Agent’s performance, activities and development.
• Completes and conducts employee performance evaluations after review and approval from the Surveillance Director.
• Keeps Surveillance Director informed of all pertinent information regarding department activities and any deviations or irregularities.
• Provides employees with on-the-job training and conducts training classes as required.
• Conducts employee testing as required.
• Assists the Surveillance Director with the day-to-day overall operation of the department.
• Is capable of performing all duties of Lead Agents and Agents.

Qualifications

• A broad knowledge of games and casino rules, procedures and administration. Knowledge of the laws and regulations affecting the casino industry.
• Must know the camera equipment and those methods of operations and recording as required.
• Must know those methods of cheating games and other related activities.
• Must be able to identify those cheating methods and other irregular activities.
• At least one year experience in a supervisory capacity in a casino surveillance department.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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