Security Shift Supervisor

Ameristar Casino Hotel Kansas City; Kansas City (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Security Shift Supervisor to oversee the Security Department during assigned shifts, ensuring guest, employee, and property safety. The role involves leading a security team, conducting pre-shift briefings, and maintaining shift schedules.

Responsibilities include reviewing incident reports, authorizing arrests, and supporting officers on duty while ensuring compliance with laws and company policies.

Qualifications

• Minimum six months supervisory experience in casino security or a comparable field.
• Proven leadership experience with the ability to supervise, motivate, and develop security staff.
• Strong decision-making and problem-solving skills for emergencies and critical incidents.
• Excellent verbal and written communication; able to conduct briefings and prepare documentation.
• Ability to obtain and maintain all required certifications and licenses as mandated by authorities.
• Capability to stand and walk throughout a standard shift and perform physical exertion as needed.

Responsibilities

• Supervise and instruct security team members on job performance and adherence to protocols.
• Conduct pre-shift briefings informing staff of events, concerns, and priorities.
• Establish and maintain shift schedules and delegate work based on needs and staff.
• Review, evaluate, and approve incident reports and documentation for accuracy.
• Review and authorize arrests and respond to emergencies requiring supervisory intervention.
• Monitor personnel to ensure adherence to laws, policies, and standards of conduct.
• Provide direct support to security officers as needed.
• Execute additional duties and special projects as assigned by senior management.

Skills

Leadership

Communication

Decision making

Problem solving

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Security Shift Supervisor is responsible for the efficient and professional operation of the Security Department during assigned shifts, ensuring the safety and security of guests, employees, and company property.

Essential Job Functions and Responsibilities:

• Supervise and instruct security team members on proper job performance and adherence to departmental protocols to maintain optimal safety and security standards.
• Conduct pre-shift briefings to inform staff of scheduled events, potential security concerns, and operational priorities.
• Establish and maintain shift schedules while delegating work assignments based on operational needs and staff capabilities.
• Review, evaluate, and approve all incident reports and documentation prepared during the shift for accuracy and completeness.
• Review and authorize all arrests and respond promptly to emergencies and critical incidents requiring supervisory intervention.
• Monitor security personnel to ensure consistent adherence to all applicable laws, regulations, and company policies, procedures, and standards of professional conduct.
• Provide direct support and assistance to security officers in the performance of assigned duties as operational circumstances require.
• Execute additional duties and special projects as assigned by senior management.

Qualifications

Required Qualifications:

• Fulfillment of all Security Officer position requirements
• Minimum of six (6) months of professional supervisory experience in casino security or a comparable field
• Demonstrated leadership experience with the ability to effectively supervise, motivate, and develop security team members
• Strong decision‑making and problem‑solving skills with the ability to respond effectively to emergencies and critical incidents
• Excellent verbal and written communication skills with the ability to conduct briefings, prepare documentation, and communicate clearly with staff at all levels
• Ability to obtain and maintain all required certifications and licenses as mandated by regulatory authorities
• Capability to stand and walk throughout the duration of a standard shift
• Physical capacity to perform reaching, kneeling, bending, and sustained moderate to strenuous physical exertion as operational demands require

Preferred Qualifications:

• Experience in staff training, performance evaluation, and conflict resolution
• Knowledge of leadership principles and supervisory best practices in security operations
• Proven ability to maintain professional conduct and enforce compliance with policies and procedures

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.