Surveillance Shift Supervisor

Boyd Gaming; Michigan City (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Surveillance Supervisor to oversee the surveillance team, ensure all logs, reports, and video recordings are properly maintained, and escalate irregular activities to the Surveillance Director.

The role requires knowledge of casino rules, regulatory requirements, and camera systems, with at least one year of supervisory experience in casino surveillance. The incumbent will train staff and help manage day-to-day operations.

Qualifications

• A broad knowledge of games and casino rules, procedures and administration.
• Knowledge of the laws and regulations affecting the casino industry.
• Must know camera equipment and recording methods.
• Must identify cheating methods and irregular activities.
• At least one year experience in a supervisory capacity in a casino surveillance department.

Responsibilities

• Supervise and direct the surveillance department on the assigned shift.
• Maintain reports, logs and videotapes; report irregular activities.
• Develop shift schedules to meet IGC regulations.
• Advise the Surveillance Director on performance and activity.
• Complete performance evaluations with approval from the Surveillance Director.
• Provide on-the-job training and conduct training classes as required.
• Assist with day-to-day operations and perform Lead Agent duties as needed.

Skills

Supervisory experience

Surveillance knowledge

Regulatory compliance

Tools

Video surveillance equipment

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the supervision of surveillance employees on assigned shift. Ensures that reports, logs and videotapes are maintained and reports of observations and recordings of irregular activities are made to the Surveillance Director.

• Supervises and directs the department operation on assigned shift to ensure all activities and job duties are performed in accordance with established department policies and procedures.
• Has strong knowledge of all department procedures and reports to the Surveillance Director any deviations from the Internal Controls or the Indiana Gaming Laws and Rules.
• Establishes shift schedules to ensure staffing is maintained at the level required per IGC regulations.
• Advises Surveillance Director of Lead Agent’s and Agent’s performance, activities and development.
• Completes and conducts employee performance evaluations after review and approval from the Surveillance Director.
• Keeps Surveillance Director informed of all pertinent information regarding department activities and any deviations or irregularities.
• Provides employees with on-the-job training and conducts training classes as required.
• Conducts employee testing as required.
• Assists the Surveillance Director with the day-to-day overall operation of the department.
• Is capable of performing all duties of Lead Agents and Agents.

Qualifications

• A broad knowledge of games and casino rules, procedures and administration. Knowledge of the laws and regulations affecting the casino industry.
• Must know the camera equipment and those methods of operations and recording as required.
• Must know those methods of cheating games and other related activities.
• Must be able to identify those cheating methods and other irregular activities.
• At least one year experience in a supervisory capacity in a casino surveillance department.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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