Surveillance Operator

ViziRecruiter,LLC.; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

401(k) matching

Performance bonuses

Job summary

A major entertainment company in Los Angeles seeks a Surveillance Officer to ensure gaming compliance and security. Responsibilities include operating surveillance equipment, observing for violations, and ensuring adherence to regulations. Candidates should have a high school diploma and proficiency in Microsoft applications. The role demands strong observational skills and the ability to work in a dynamic environment, maintaining a drug-free workplace and adhering to compliance standards.

Qualifications

• Proficient in Microsoft Office applications.
• Ability to identify suspected cheaters must have good vision.
• Understanding of regulatory compliance and safety requirements.

Responsibilities

• Observes and reports gaming violations.
• Operates surveillance equipment as assigned.
• Ensures compliance with company and state regulations.

Skills

Microsoft applications (Excel, Access, Word, Outlook)

Observational skills for identifying cheating techniques

Basic computer skills

Education

High school diploma or equivalent

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Observes and reports any and all gaming violations and/incidents on company property
• Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.
• Learns all games in use and all procedures and cheating indicators of such games.
• Understands and ensures compliance with all company/department policies and procedures.
• Ensures compliance with all state and federal regulations.
• Writes proper reports as needed in a timely manner.
• Reviews and responds to all surveillance and gaming control request
• Interprets and reviews all other departments request when necessary.
• Remains current with all activities that threaten the security of the property.
• This job description is not intended to be all‑inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Requirements

• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision.
• Understanding of property and department policies and procedures.
• Compliance with all regulatory, governmental, and safety requirements.
• Other duties, as needed.
• Education and/or Experience: High school diploma; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of America money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses, Registrations: Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

Physical Demands: The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• All Team Members at Hollywood are under surveillance and audio surveillance in limited areas. Performance may be observed and recorded.
• Employee could be exposed to an environment containing unrestricted second‑hand tobacco smoke.