Surveillance Operator

Hollywood Gaming Mahoning Valley Race Course; Youngstown (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Hollywood Gaming Mahoning Valley Race Course seeks a Surveillance Associate to monitor gaming areas, operate surveillance equipment, and report violations. You will learn game procedures, ensure compliance with state regulations, and assist in maintaining a secure property.

Qualifications include a high school diploma, proficiency in Microsoft Office, strong observation skills, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office applications.
• Ability to observe and identify suspected cheaters.
• Knowledge of property policies and regulatory requirements.
• Valid driver’s license with acceptable driving history.

Responsibilities

• Observe and report gaming violations and incidents on the property.
• Operate surveillance equipment as assigned.
• Learn games and procedures and cheating indicators.
• Ensure compliance with state and federal regulations and company policies.
• Write reports in a timely manner and respond to requests.

Skills

Microsoft Office

Cheating detection

Policy compliance

Education

High school diploma

Driver's license

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Observes and reports any and all gaming violations and/incidents on company property
• Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.
• Learns all games in use and all procedures and cheating indicators of such games.
• Understands and ensures compliance with all company/department policies and procedures.
• Ensures compliance with all state and federal regulations.
• Writes proper reports as needed in a timely manner.
• Reviews and responds to all surveillance and gaming control request.
• Interprets and reviews all other departments request when necessary.
• Remains current with all activities that threaten the security of the property.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

BRING US YOUR BEST.

Qualifications:

• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision.
• Understanding of property and department policies and procedures.
• Compliance with all regulatory, governmental, and safety requirements.
• Other duties, as needed.

Supervisory Responsibilities:

This job does not have any supervisory responsibilities.

Education and/or Experience:

High school diploma; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of America money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills.

Reasoning Ability:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses, Registrations

Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.

Work Environment:

• The noise level in the work environment is usually moderate.
• All Team Members at Hollywood are under surveillance (and audio surveillance in limited areas). Performance may be observed and recorded.
• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

Hollywood Gaming at Mahoning Valley Race Course is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, or protected veteran status.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

We’re changing entertainment. Follow us.

STARTING SALARY

$14 an hour