Security Officer (Part-Time)

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company located in Indiana, Pennsylvania, is seeking enthusiastic individuals to provide exceptional customer service and ensure a safe gaming environment. Candidates should have a high school diploma and the ability to handle stressful situations with tact. This role offers a dynamic work atmosphere where various responsibilities may be assigned as needed. Competitive benefits are included as part of the Total Rewards package.

Qualifications

• Ability to handle stressful situations involving the public.
• Must possess valid driver's license.
• Ability to identify and respond quickly to potential problems.

Responsibilities

• Provide exceptional customer service to guests.
• Support property promotions and events.
• Monitor gaming floor for safety.

Skills

Customer Service

Conflict resolution

Multi-tasking

Tactfulness

Flexibility

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits — such as day‑one medical coverage, 401(k) matching, and annual performance bonus — may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Seeking out opportunities to provide exceptional Customer Service to our guests at all times.
• Supporting property promotions and events.
• Maintaining highly visible patrols to insure a safe gaming environment.
• Assuring quality support to other departments so they may serve our guests more effectively.
• Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls.
• Monitoring gaming floor for minors.
• Responding to disturbances, emergencies and alarms in the racino and throughout the property.
• Maintaining public order and enforcing safety rules.
• Performing Bill Validator drops.
• Escorting team members, visitors, vendors into sensitive areas with prior approval.
• This job description is not intended to be all‑inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Requirements

• Able to handle stressful situations dealing with the general public.
• Employing tact when dealing with difficult team members, guests or situations.
• Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations.
• Must possess a valid state issued driver’s license.
• Ability to multi‑task as required, officers cover a wide variety of different posts and work with all departments.
• Ability to be flexible, adapt and adjust, as necessary.
• Other duties, as needed.

Education and/or Experience: High school diploma; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses, Registrations: Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate. All Team Members at Hollywood are under surveillance and audio surveillance in limited areas. Performance may be observed and recorded. Employee could be exposed to an environment containing unrestricted second‑hand tobacco smoke.