Surveillance Officer FT

Bally's Corporation; Atlantic City (NJ); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

Bally's Corporation in Atlantic City is seeking a Surveillance Officer to monitor designated areas, respond to internal and guest needs, and ensure safety and regulatory compliance. You will use camera equipment and reporting systems, stay mindful of service standards, and work as part of a team to deliver timely, accurate information and maintain a secure environment in a fast-paced casino setting.

Education: High School diploma or equivalent preferred; experience with surveillance methods and

Qualifications

• Knowledge of game cheating methods and related illegal activities (preferred).
• Knowledge of camera equipment and operating/recording procedures (preferred).
• High school diploma or equivalent (preferred).

Responsabilités

• Respond to internal guests' needs in a friendly, respectful manner.
• Provide accurate information and find answers when unsure.
• Maintain surveillance on designated areas and report irregular activities.
• Assist with training of new Surveillance officers according to SOPs.
• Adhere to regulatory requirements and ensure compliance.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Formation

High School diploma

Outils

Camera equipment

Description du poste

Responsibilities

• Understands and responds to internal guests' needs.
• Communicates in a friendly, respectful, and understandable manner.
• Politely gives consistent, timely and accurate information and finds answers when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments?
• Speaks positively about the company, co-workers, and guests.
• Maintains surveillance on designated areas and activities.
• Assists with training of new Surveillance officer according to standard operating procedures.
• Records any irregular activity as required.
• Other duties as assigned.
• NOTE: EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 13:69D-1.10 and 1.11 AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.

Work Environment

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Physical Demands

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Target Salary Range

• $19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.

Education

• High School (preferred)

Experience

• Must have knowledge of games cheating methods and related illegal activities (preferred)
• Must know the camera equipment and those methods of operation and recording as required (preferred)
• High school diploma or equivalent (preferred)

Licenses & Certifications

• NJ Casino EE Registration (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.