Surveillance Observer

Golden Acorn Casino | Travel Center; Campo (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Golden Acorn Casino | Travel Center is seeking a vigilant surveillance professional to monitor all gaming areas and the entire property. You will identify risks, document events, and ensure compliance with gaming regulations and internal controls.

Ideal candidates possess CCTV experience, strong observational and communication skills, and a year of related work. Responsibilities include collaborating with Security and maintaining asset protection on the gaming floor.

Qualifications

• Requires high school diploma or GED.
• Minimum 1 year experience as surveillance personnel or related education.
• Knowledge of gaming regulations and ability to detect cheating or irregularities.

Responsibilities

• Monitors all areas of the property at all times and reports risks.
• Identifies suspicious activities using surveillance equipment and documents findings.
• Upholds Gaming Commission rules and internal controls across the property.
• Protects assets and gaming integrity on the gaming floor and other areas.
• Coordinates with Security for investigations and communicates at meetings.

Skills

Surveillance experience

Observational skills

Communication skills

Regulatory knowledge

Cheating detection

Safety awareness

Education

High School diploma or GED

Tools

CCTV systems

Job description

Summary

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property.

Summary

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution.
• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
• Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
• Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
• Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments.
• Maintains or augments skills through review and self-study.
• Coordinates, with the Security Department, when Surveillance discovers a matter, which needs further investigation or attention.
• Facilitates the flow of information, by attending regularly scheduled departmental meetings.
• Maintains a consistent and regular attendance record.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company's internal controls, policies, and procedure.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High School diploma or GED required.

Special Qualifications

• Minimum of 1 year experience as surveillance personnel or combination of education and experience.
• Knowledge of, and experience with, closed circuit television equipment preferred.
• Must possess excellent observational and communication skills. Must be able to detect any schemes or cheating activity aimed at the company or its' customers.

Language Skills

Ability to apply commonsense understanding to carry out a variety of instructions furnished in oral, written or diagram form.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply commonsense reasoning to a variety of problems involving several concrete and abstract variables.

Physical Demands

The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.