Surveillance Operator

Golden Nugget Las Vegas; Cripple Creek (CO); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Benefits plans

Dental & Vision

Paid time off

401K

Advancement opportunities

Employee discounts

Volunteer opportunities

Job summary

Golden Nugget Las Vegas is seeking a Surveillance Operator to maintain a safe, welcoming environment for guests and team members while protecting assets. The role focuses on monitoring casino activities, resolving incidents, and reporting findings with integrity.

Requirements include at least one year of surveillance experience, ability to obtain any required gaming license, and being 21 or older. The position requires flexible hours, including nights and weekends.

Qualifications

• One year or more of surveillance experience.
• Have or are able to obtain any gaming license that may be required.
• Must be at least 21 years of age.

Responsibilities

• Deliver positive, courteous, and professional guest service in all interactions.
• Solve problems and resolve guest issues with good judgment.
• Uphold gaming regulations, company policies, and applicable laws.
• Read, interpret, and analyze security reports daily.
• Conduct investigations based on location and create detailed reports.
• Monitor incidents and determine the source of loss.
• Work a flexible schedule, including nights and weekends.
• Display professional conduct and integrity.
• Oversee surveillance of casino activities.
• Monitor all games for suspicious activity.
• Utilize equipment to identify and report illegal or unusual activities.

Skills

Surveillance experience

Education

21+ years age requirement

Job description

Overview

The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Exercise good judgment in solving problems and resolution of guest issues.
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations.
• Read, interpret, and analyze security reports and other company documents daily.
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings.
• Monitor incidents resulting in loss and investigate to determine the source of the loss.
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary.
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
• Overall surveillance - monitoring of all Casino activities.
• Monitoring all games - noting any suspicious activity.
• Utilize necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on property.

Qualifications

• One year or more of surveillance experience.
• Have or are able to obtain any gaming license that may be required.
• Must be at least 21 years of age.

What We Offer You

• Multiple benefit plans to suit your needs.
• Dental, vision, voluntary life, short term disability.
• Paid Time Off.
• 401K.
• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.

Pay Range

USD $16.00 - USD $17.00 /Hr.

Tipped Position

This position does not earn tips.

Disclaimer

Pay Range. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.