Surveillance Observer - Part Time

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 18,000 - 23,000; Full time

Job summary

Hollywood Casino Gulf Coast in Bay St. Louis, MS is seeking an attentive Surveillance team member. You will observe activities across gaming and money handling areas and enforce regulations to protect guests and assets.

The role reports to the Surveillance Supervisor and Director; you will notify Mississippi gaming agents when appropriate and ensure adherence to policies. Physical ability to stand, walk, and lift up to 100 pounds is required.

Qualifications

• High school diploma or GED, or 1–3 months related experience and/or training.
• Ability to read, analyze, and interpret business materials; write reports and procedures.
• Ability to perform basic math and interpret graphs.
• Knowledge of Database software.
• Must be able to obtain a Gaming Permit.
• Thorough knowledge of casino operations, games, cheating and embezzlement scams; surveillance equipment.
• Physical ability to stand/walk, etc., and lift up to 100 pounds.

Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations in Surveillance.
• Observes activities of customers and team members in all gaming and money handling areas.
• Reports to Surveillance Supervisor and Director; notify gaming commission agents when appropriate.
• Ensures compliance of all company and departmental policies and procedures.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Any and all duties as assigned by your Supervisor or management.

Skills

Reading comprehension

Analytical ability

Communication

Math basics

Casino operations knowledge

Education

High school diploma or GED

Tools

Database software

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.


• Observes activities of customers and team members in all gaming and money handling areas.


• Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.


• Ensures compliance of all company and departmental policies and procedures.


• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.


• Any and all duties as assigned by your Supervisor or a member of management.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.


• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


• To perform this job successfully, an individual should have knowledge of Database software.


• Must be able to obtain a Gaming Permit.


• Thorough knowledge of casino operations, casino games, casino cheating and embezzlement scams, etc. Thorough knowledge of video surveillance equipment.


• While performing the duties of this job, the team member is regularly required to stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, use hands to finger, handle, or feel and talk or hear. The team member is frequently required to sit and reach with hands and arms. The team member must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.


• The noise level in the work environment is usually moderate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

FOLLOW us.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

15.00