Surveillance & Dispatch Specialist

Wynn Resorts, Limited; Everett (MA); On-site; USD 34,000 - 37,000; Full time

Job summary

Encore Boston Harbor, operated by Wynn Resorts, is seeking a Security Control Center Dispatcher to monitor cameras, alarms, and radio channels in a 24/7 center. The role includes handling emergency and non‑emergency dispatches and maintaining incident records with strict confidentiality.

The position offers hourly pay between $25.00 and $27.00, with responsibilities ranging from monitoring Synectics systems to coordinating GEU responses and communications across departments.

Qualifications

• Must be able to obtain and maintain gaming license per MA requirements.
• Excellent organizational and communication skills.
• Fluency in English; second language a plus.

Responsibilities

• Monitor cameras and alarms across the property and offsite warehouse.
• Dispatch Security and GEU as needed throughout the property.
• Log all radio and telephone communications in required format.
• Coordinate Emergency Services calls during incidents.

Skills

Camera surveillance

Emergency dispatch

Radio communication

English fluency

Microsoft Office

Education

High school diploma

CPR/AED/First Aid certification

Tools

CCTV systems

Synectics

Microsoft Office

Job description

Encore Boston Harbor, operated by Wynn Resorts, is seeking a Security Control Center Dispatcher to monitor cameras, alarms, and radio channels in a 24/7 center. The role includes handling emergency and non‑emergency dispatches and maintaining incident records with strict confidentiality.

The position offers hourly pay between $25.00 and $27.00, with responsibilities ranging from monitoring Synectics systems to coordinating GEU responses and communications across departments.