Surveillance Agent

Bally's Corporation; Iowa; In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Bally's Corporation is seeking a Surveillance Professional to monitor guest and team member activities across casino operations. You will observe activities, identify potential criminal or regulatory violations, and report findings to appropriate authorities and internal teams.

The role requires a valid Iowa Class C license, 18+ years of age, and a high school diploma or GED. Excellent teamwork and communication are essential, with flexible scheduling including nights and weekends.

Competenze

• Must obtain and maintain Iowa Racing and Gaming Commission Class C license.
• Must be at least 18 years of age.
• High school diploma or GED required.
• Surveillance experience preferred.
• Excellent teamwork, interpersonal, customer service, and verbal communication skills.
• Flexibility to work late nights, weekends, and holidays; shifts may change.
• Must be able to communicate effectively in English, both verbally and in writing.
• Must obtain and maintain a State Gaming Class C License.

Mansioni

• Observe all guest and team member activities in monitored areas, including casino floor, cage, count room, restaurants, and back of house areas.
• Monitor activity for criminal activity, regulatory violations, and/or policy breaches.
• Record activities and report observations to company and Iowa Racing and Gaming Commission officials.
• Record surveillance activity in the daily log.
• Maintain strict confidentiality relative to financial information, company policies, and guest information.
• Follow Federal, State, and local laws/regulations in conjunction with property policies and Internal Controls.

Conoscenze

Observe work activities

Communication skills

Teamwork

English proficiency

Discretion

Flexibility

Formazione

High school diploma or GED

Strumenti

Surveillance systems

Descrizione del lavoro

Responsibilities: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.
• Monitor activity for criminal activity, violation of Iowa Racing and Gaming Commission regulations, and/or violation of company policies and procedures.
• Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials.
• Appropriately record surveillance activity in daily log.
• Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
• Follows Federal, State, and local laws/ regulations in conjunction with property policies, procedures, and Internal Controls.

Competencies:

• Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
• Must be at least 18 Years of age.
• High school diploma or GED equivalent is required.
• Surveillance experience preferred.
• Must possess excellent teamwork, interpersonal, customer service, and verbal communication skills.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Able to effectively communicate in English via verbal and written
• Must be able to obtain and maintain a State Gaming Class C License

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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