Supervisor - Surveillance

Bally's Marquette; Marquette (IA); In loco; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Bally's Corporation is seeking a surveillance supervisor at our Marquette, IA location. The role leads the surveillance team, monitors casino activity across cameras, and ensures compliance with policies and government reporting.

It requires knowledge of casino events, staff management, and flexible scheduling. Ideal candidates will have 1–2 years in surveillance, a high school diploma or GED, and the ability to obtain an Iowa gambling license.

Competenze

• High school diploma or GED required.
• One to two years surveillance experience preferred.
• Must be able to obtain Iowa Racing and Gaming Commission Class C license.

Mansioni

• Provide hands-on leadership to surveillance department.
• Monitor casino games, bank, cage, slots, count room, and all areas of property under camera coverage.
• Review and maintain appropriate staffing levels.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities.
• Complete all government reporting.
• Ability to understand and use casino tracking programs. Use computers to complete reports, look up player information, look up table information, and comp issues.
• Regularly and timely review all departmental activity and issues with Surveillance Manager.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Interact well with others and be a positive influence on team member morale.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Conoscenze

Confidentiality

Detail Oriented

Problem solving

Formazione

High school diploma or GED

Descrizione del lavoro

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Marquette, IA 52158, USA

• On-site
• Full-Time

Description

Responsibilities: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Provide hands-on leadership to surveillance department.
• Monitor casino games, bank, cage, slots, count room, and all areas of property under camera coverage.
• Review and maintain appropriate staffing levels.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities.
• Complete all government reporting.
• Ability to understand and use casino tracking programs. Use computers to complete reports, look up player information, look up table information, and comp issues.
• Regularly and timely review all departmental activity and issues with Surveillance Manager.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Interact well with others and be a positive influence on team member morale.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Supervisory Responsibilities:

• Carry out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws.
• Responsibilities include: interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
• Must be at least 18 Years of age.
• High school diploma or GED equivalent is required.
• One to two years surveillance experience preferred.
• Must possess excellent teamwork, interpersonal, customer service, and verbal communication skills.
• Able to effectively communicate in English via verbal and written.
• Must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to sit; stand and walk; use hands to fingers; handle or feel objects, tools or controls; respective keyboarding; reach with hands and arms; talk and hear; and life up to 10 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Casino environment exposed to electricity, noise, bright flashing lights, smoke, and varied temperatures. Surveillance room is a secure, locked office environment. Noise level in the work environment varies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Qualifications

Skills

Required

Confidentiality Advanced

Detail Oriented Advanced

Problem solving Novice

Behaviors

Preferred

Dedicated : Devoted to a task or purpose with loyalty or integrity

Team Player : Works well as a member of a group

Motivations

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.