Surgical Unit Administrative Coordinator

Confluence Health; Wenatchee (WA); On-site; USD 24,000 - 39,000; Full time

Job summary

Confluence Health in Washington state is seeking to support physician and nursing staff by handling phone coverage, scheduling, patient flow and related paperwork and electronic workflows, ensuring efficient and pleasant patient care. The role reports to Unit Clinical Manager/Director.

Essential duties include answering calls, scheduling, admitting/discharging, and maintaining knowledge of workflows, while adhering to policies and CPR certification requirements.

Qualifications

• High school graduate or GED required.
• Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management.
• Ability to type at least 35 wpm.
• Certified Nursing Assistant Licensure is desirable.

Responsibilities

• Answers phones; takes accurate messages; communicates with physicians and nurses as needed; returns calls as directed by physicians or nursing staff while maintaining a pleasant and welcoming demeanor.
• Makes appointments understanding the scheduling workflows of the various providers.
• Schedules special exams, lab, x-ray, and/or surgical procedures as directed.
• Assists with admit, discharge, and transfer workflows.
• Assists patient based on skills and scope.
• Actively maintains current knowledge base on workflows and process.
• Adheres to Confluence Health policies and unit standards.
• Required to maintain active Basic Life Support (CPR) certification.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Basic computer skills

Education

High school diploma or GED

Certified Nursing Assistant Licensure

Job description

Confluence Health in Washington state is seeking to support physician and nursing staff by handling phone coverage, scheduling, patient flow and related paperwork and electronic workflows, ensuring efficient and pleasant patient care. The role reports to Unit Clinical Manager/Director.

Essential duties include answering calls, scheduling, admitting/discharging, and maintaining knowledge of workflows, while adhering to policies and CPR certification requirements.