Surgical Services Admissions

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Bridgeview Eye Partners in Fort Wayne, IN is seeking an Admissions assistant who greets patients, collects health history, and enters data into the EHR. This role emphasizes patient service and accurate data handling.

You will process registrations if applicable, inform patients of promotions, manage patient flow, educate about Vision Today Program focal points, and support the Office Manager and clinicians. A high school diploma is required; medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Previous medical office experience preferred.
• Proficient with EHR and accurate data entry.

Responsibilities

• Process patients by collecting/verifying health history, medications, and current refraction/CL.
• Verify data entry into EHR and process Web Registration if applicable; verify chart documentation.
• Inform patients of current promotions.
• Monitor patient flow and communicate delays.
• Educate patients on Vision Today Program focal points and provide reports weekly.
• Prepare for appointments by reviewing Vision Today selections.
• Assist with other duties as directed by Office Manager or physicians.

Skills

EHR proficiency

Interpersonal communication

Oral and written communication

Detail oriented

Data entry accuracy

Team leadership

Proactive under pressure

Customer service

Education

High school diploma or equivalent

Experience in a medical office preferred

Tools

EHR software

Job description

POSITION SUMMARY: The Admissions person meets with each patient to gather appropriate information pertinent to their health and nature of their visit; and enters corresponding data into EHR. When applicable, this person presents the Vision Today Program to the patient and educates them on their specific focal points. This position is highly patient-focused and requires an individual who demonstrates a personal commitment to identifying patients’ needs and continually seeks to provide the highest quality service to all patients.

LOCATION: 7747 W Jefferson Blvd, Fort Wayne, IN 46804

REPORTS TO: Office Manager or Team Lead

Essential Responsibilities

• Efficiently process patients by collecting/verifying health history, medications, and current refraction/CL.
• If applicable, process Web Registration and confirm accuracy of data during patient’s visit. Verify chart documentation and accurately enter information into appropriate EHR layout.
• Inform patients of current promotions.
• Monitor patient flow throughout the office, properly communicating delays
• Educate patients on Focal Points chosen from Vision Today Program (if applicable) and provide Program report to Office Manager on a weekly basis.
• Prepare for patient appointments by reviewing their Vision Today selection (if applicable).
• Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

Education And/Or Experience

• High school graduate or equivalent.
• Previous medical office experience is preferred.

Competencies

• Proficient in EHR, including exceptional keyboarding skills
• Excellent interpersonal, written, and verbal communication skills
• Detail oriented with strong organizational skills
• Quality of work reflects efficiency and accuracy
• Ability to obtain knowledge and skills on the job or through educational courses
• A strong commitment to helping people
• Polite, professional, and courteous
• Ability to lead, motivate and promote a team environment
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Talking, Hearing.
• Physical Requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the

Personal Development

• Staff members are required to meet training expectations within the initial 90-day probationary period.
• Obtaining certification through an ophthalmology certification program is encouraged. MWEC will
• provide assistance to all employees eligible for the Employee Career Development Program.