Surgical Services Admissions

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Davis Eye Center is seeking a patient-focused Admissions professional to greet and process patients, verify health information, and enter data into the EHR system. The role involves presenting Vision Today Program points where applicable and supporting the office team with timely data entry and patient flow management.

The ideal candidate will have a high school diploma and experience in a medical office, with strong communication skills and a commitment to high-quality service.

Qualifications

• High school graduate or equivalent.
• Previous medical office experience is preferred.
• Proficient in EHR, including exceptional keyboarding skills
• Excellent interpersonal, written, and verbal communication skills
• Detail oriented with strong organizational skills
• Quality of work reflects efficiency and accuracy
• Ability to obtain knowledge and skills on the job or through educational courses
• A strong commitment to helping people
• Polite, professional, and courteous
• Ability to lead, motivate and promote a team environment
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment

Responsibilities

• Efficiently process patients by collecting/verifying health history, medications, and current refraction/CL.
• If applicable, process Web Registration and confirm accuracy of data during patient’s visit. Verify chart documentation and accurately enter information into appropriate EHR layout.
• Inform patients of current promotions.
• Monitor patient flow throughout the office, properly communicating delays.
• Educate patients on Focal Points chosen from Vision Today Program (if applicable) and provide Program report to Office Manager on a weekly basis.
• Prepare for patient appointments by reviewing their Vision Today selection (if applicable).
• Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

Skills

EHR proficiency

Communication skills

Attention to detail

Accuracy and efficiency

Willingness to learn

Customer service mindset

Professionalism

Leadership

Adaptability under pressure

Education

High School diploma or equivalent

Job description

POSITION SUMMARY: The Admissions person meets with each patient to gather appropriate information pertinent to their health and nature of their visit; and enters corresponding data into EHR. When applicable, this
person presents the Vision Today Program to the patient and educates them on their specific focal points. This position is highly patient-focused and requires an individual who demonstrates a personal commitment to
identifying patients’ needs and continually seeks to provide the highest quality service to all patients.

LOCATION: 7747 W Jefferson Blvd, Fort Wayne, IN 46804

REPORTS TO: Office Manager or Team Lead

ESSENTIAL RESPONSIBILITES

• Efficiently process patients by collecting/verifying health history, medications, and current refraction/CL.
• If applicable, process Web Registration and confirm accuracy of data during patient’s visit. Verify chart
  documentation and accurately enter information into appropriate EHR layout.
• Inform patients of current promotions.
• Monitor patient flow throughout the office, properly communicating delays
• Educate patients on Focal Points chosen from Vision Today Program (if applicable) and provide Program report to Office Manager on a weekly basis.
• Prepare for patient appointments by reviewing their Vision Today selection (if applicable).
• Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

EDUCATION AND/OR EXPERIENCE

• High school graduate or equivalent.
• Previous medical office experience is preferred.

COMPETENCIES

• Proficient in EHR, including exceptional keyboarding skills
• Excellent interpersonal, written, and verbal communication skills
• Detail oriented with strong organizational skills
• Quality of work reflects efficiency and accuracy
• Ability to obtain knowledge and skills on the job or through educational courses
• A strong commitment to helping people
• Polite, professional, and courteous
• Ability to lead, motivate and promote a team environment
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines)

• Physical Activity: Talking, Hearing.
• Physical Requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

PERSONAL DEVELOPMENT

• Staff members are required to meet training expectations within the initial 90-day probationary period.
• Obtaining certification through an ophthalmology certification program is encouraged. MWEC will provide assistance to all employees eligible for the Employee Career Development Program.

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.