Surgical Scheduling & Patient Experience Coordinator

OCLI Vision, Inc.; Town of Mount Pleasant (NY); On-site; USD 60,174,000 - 85,962,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Generous PTO

Job summary

Spectrum Vision Partners is seeking a Surgical Coordinator for our Hawthorne clinic in New York. This full-time role guides patients through their surgical journey, coordinating scheduling, education, and pre-op steps to ensure a smooth experience.

You will work with ophthalmology teams across the Spectrum/OCLI network, performing IOL measurements, updating EMR, and delivering an outstanding patient experience while upholding our commitment to quality eye care.

Qualifications

• Excellent communication and customer service skills.
• Patient-focused approach with empathy.
• Strong organizational and problem-solving abilities.
• Flexible, team-oriented, able to work in a fast-paced clinic.
• Ophthalmology knowledge is a plus.
• Ability to perform measurements and EMR documentation.

Responsibilities

• Scheduling surgeries and managing changes
• Educating patients on procedures and pre-op instructions
• Collecting and documenting patient and insurance information
• Coordinating medical clearances
• Performing IOL measurements and clinical testing
• Maintaining accurate EMR documentation
• Supporting physicians and delivering an outstanding patient experience

Skills

Excellent communication

Customer service

Patient-focused

Organizational skills

Team-oriented

Flexibility

Ophthalmology knowledge

Job description

Spectrum Vision Partners is seeking a Surgical Coordinator for our Hawthorne clinic in New York. This full-time role guides patients through their surgical journey, coordinating scheduling, education, and pre-op steps to ensure a smooth experience.

You will work with ophthalmology teams across the Spectrum/OCLI network, performing IOL measurements, updating EMR, and delivering an outstanding patient experience while upholding our commitment to quality eye care.