Surgical Scheduling & Patient Care Specialist

THOMAS EYE GROUP PC; Sandy Springs, Newnan (GA, GA); On-site; USD 32,000 - 42,000; Full time

Job summary

THOMAS EYE GROUP PC in Newnan, GA is seeking an experienced administrative professional to greet patients, collect information, and assist with hospital scheduling. You will communicate with patients and physicians to support efficient appointment flow.

The role requires 3–5 years in healthcare customer service, strong Word/Excel skills, fast typing, and an eye for detail. High school diploma required; degree preferred. This is a full-time, on-site position.

Qualifications

• High School Diploma required; degree preferred
• 3–5 years healthcare customer service experience required
• Proficiency in Word, Excel, Internet; fast typing; knowledge of surgical terminology; strong communication and confidentiality

Responsibilities

• Interact with patients professionally to gather information about inquiries regarding surgery
• Serve as a customer service advocate to support corporate objectives
• Collaborate with staff, doctors, and the public to respond to scheduling inquiries and issues

Skills

Microsoft Word

Microsoft Excel

Typing 45 wpm

Surgical terminology

Effective communication

Grammar

Financial/analytical aptitude

Detail oriented

Organized

Problem solving

Education

High School Diploma

2 Year Degree preferred

Tools

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

THOMAS EYE GROUP PC in Newnan, GA is seeking an experienced administrative professional to greet patients, collect information, and assist with hospital scheduling. You will communicate with patients and physicians to support efficient appointment flow.

The role requires 3–5 years in healthcare customer service, strong Word/Excel skills, fast typing, and an eye for detail. High school diploma required; degree preferred. This is a full-time, on-site position.