Surgical Scheduling & Patient Care Specialist

THOMAS EYE GROUP PC; Roswell (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

THOMAS EYE GROUP PC in Roswell, GA is seeking an experienced Administrative/Clerical professional to gather patient information and respond to inquiries regarding surgery. You will act as a customer-service advocate, coordinating scheduling with physicians and staff while maintaining confidentiality.

Ideal candidates have 3–5 years in healthcare customer service, strong MS Word/Excel skills, and the ability to manage multiple tasks with accuracy and professionalism.

Qualifications

• Proficient in MS Word, Excel and internet tools.
• Typing speed of 45 wpm is required.
• Knowledge of surgical terminology is a plus.
• Strong communication and grammar skills are essential.
• Demonstrated financial and analytical aptitude.

Responsibilities

• Interact professionally with patients to gather information about inquiries regarding surgery.
• Serve as customer service advocate to support corporate objectives.
• Coordinate scheduling with staff, doctors and public.
• Maintain confidentiality of patient records and physician information.

Skills

Microsoft Word

Microsoft Excel

Internet Explorer

Typing speed 45 wpm

Surgical terminology

Effective communicator

Grammar

Financial aptitude

Analytical aptitude

Detail oriented

Organized

Education

High School Diploma

Job description

THOMAS EYE GROUP PC in Roswell, GA is seeking an experienced Administrative/Clerical professional to gather patient information and respond to inquiries regarding surgery. You will act as a customer-service advocate, coordinating scheduling with physicians and staff while maintaining confidentiality.

Ideal candidates have 3–5 years in healthcare customer service, strong MS Word/Excel skills, and the ability to manage multiple tasks with accuracy and professionalism.