Surgical Scheduling & Financial Counseling Coordinator

UF Health; Gainesville (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Patient Financial Counselor to ensure smooth scheduling, billing, and financial counseling for both major and minor operative procedures. The role verifies insurance coverage, obtains authorizations, communicates estimates, and helps patients secure prepayments and payment plans.

The incumbent will coordinate between physicians, patients, and payors, manage surgical calendars, and may float to other practices to support staffing needs.

Qualifications

• High school graduate or equivalent.
• Three years of business/financial/physician practice experience required.
• Working knowledge of CPT and ICD'9/10 diagnosis coding required.
• Four-year degree may substitute for two years of financial/physician office experience.
• Associates degree or equivalent course work may substitute for one year experience.
• EPIC system knowledge preferred.
• Excellent communication, organization, and problem solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
• The ability to multitask, prioritize responsibilities, and function in a team environment are necessary attributes of the successful incumbent.

Responsibilities

• Maintain surgical calendars and optimize use of OR time to maximize charges.
• Coordinate communications between physicians, patients, and payors.
• Provide in-depth financial counseling and establish payment plans.
• Obtain preauthorizations and verify insurance coverage and benefits.
• Identify and collect prepayments and assist uninsured with sponsorship when needed.
• Update demographic and financial data for UFHP and UF Health System.
• May float to other practices to cover staffing needs.

Skills

Excellent communication

Organization

Problem solving

Multitasking

Prioritization

Team player

Education

High school diploma or equivalent

Associate degree or equivalent coursework

Bachelor's degree

Tools

EPIC system

Job description

UF Health in Gainesville, FL seeks a Patient Financial Counselor to ensure smooth scheduling, billing, and financial counseling for both major and minor operative procedures. The role verifies insurance coverage, obtains authorizations, communicates estimates, and helps patients secure prepayments and payment plans.

The incumbent will coordinate between physicians, patients, and payors, manage surgical calendars, and may float to other practices to support staffing needs.