Surgical Scheduling Coordinator – Plastic & Reconstructive

St. Luke's University Health Network; Town of Bethlehem (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Scheduling Coordinator SLPG to coordinate and schedule services across outpatient practices and hospital departments.

The role includes handling appointments, registrations, insurance information, and pre-certifications to ensure smooth patient flow and accurate payments. The position involves scheduling pre-operative tests, communicating instructions, coordinating operating room time, and preparing surgical paperwork in advance.

Qualifications

• Two years of related experience preferred.
• Comfortable using email and interacting with computer applications.
• Knowledge of practice management and word processing software.
• Strong written and verbal communication skills and cheerful attitude.

Responsibilities

• Coordinates and schedules various appointments for patients
• Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process
• Determines patients’ financial needs and assists when necessary.
• Communicates with other departments on the coordination of services
• Maintains flow of communication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns.
• Schedules all appropriate pre-operative tests and blood work.
• Discusses pre-operative instructions with the patient, as directed by physicians.
• Schedules and coordinates operating room time, according to physician scheduling protocols
• Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork ready for surgeon prior to the day of surgery.
• Continuously reviews surgical schedules to ensure optimization of block time and maximization of efficiency is achieved

Skills

Communication skills

Multitasking

Customer service

Education

High school diploma

College education preferred

Tools

Practice management software

Word processing software

Job description

St. Luke’s University Health Network is seeking a Scheduling Coordinator SLPG to coordinate and schedule services across outpatient practices and hospital departments.

The role includes handling appointments, registrations, insurance information, and pre-certifications to ensure smooth patient flow and accurate payments. The position involves scheduling pre-operative tests, communicating instructions, coordinating operating room time, and preparing surgical paperwork in advance.