Surgical Scheduling Coordinator

Paylocity; Charlotte, Northern (NC, KY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Urology Specialists of the Carolinas in Charlotte, NC is seeking a Surgical Scheduling Coordinator to join its clinical team. The ideal candidate is compassionate, detail-oriented, and committed to patient care, teamwork, and clinical excellence.

You will schedule surgeries across hospital and clinical locations, manage follow-up appointments, obtain authorizations, and communicate clearly about procedures and financial responsibilities. Strong EMR skills and 2+ years in scheduling are preferred.

Qualifications

• High school diploma or GED required.
• Preferred: Associate or bachelor's in healthcare administration or related field.
• Minimum 2 years in medical office or scheduling role.
• Experience with hospital systems or ambulatory surgery centers preferred.
• Strong interpersonal and communication skills.
• Proficiency with electronic medical records (EMR).

Responsibilities

• Schedule and coordinate surgeries and in-office procedures.
• Manage follow-up procedures and appointments; monitor schedules.
• Obtain authorizations and referrals; document them before surgery.
• Provide patients and families with information about procedures and costs.
• Collect and explain financial estimates and pre-payment requirements.
• Maintain medical records, charts, test results, and other information.
• Assist with patient education and information on medical conditions and treatment plans.
• Answer, triage, and respond to calls and messages promptly.

Skills

Interpersonal communication

Scheduling

Customer service

Education

Associate or Bachelor's degree in healthcare administration

Tools

EMR systems

Job description

About Us

Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.

With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.

Position Summary

We are seeking a Surgical Scheduling Coordinator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clinical excellence.

Responsibilities

• Schedule and coordinate surgeries and in-office procedures for providers across hospital and clinical locations.
• Manage follow-up procedures and appointments and monitor changes to daily or weekly surgery schedules.
• Obtain all necessary authorizations and referrals and document all authorizations before surgery
• Provide patients and families with accurate, clear information regarding surgical procedures, preparation instructions, and financial responsibilities.
• Collect and explain financial estimates, balances, or pre-payment requirements ahead of procedures
• Manages and maintains medical records, including patient charts, test results, and other important medical information.
• Assists with patient education and provides information on medical conditions, treatment plans, and preventative care measures.
• Answers, triages and responds timely to calls and messages.

Qualifications

• High school diploma or GED required
• Preferred: Associate or bachelor's degree in healthcare administration or a related field
• Minimum 2 years working in a medical office or surgical scheduling role
• Experience working with hospital systems, surgical teams, or ambulatory surgery centers preferred
• Strong interpersonal and communication skills
• Proficiency with electronic medical records (EMR) systems

Why Join Us?

• Be part of one of the largest and most respected independent urology organizations in the Southeast
• Collaborative, physician-led culture focused on quality and innovation
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement